Men shoe store in York

“What a fantastic service, ordered some shoes on Saturday afternoon and they arrived on Monday at lunchtime, competitive price and beautifully packed.”

“We went to this store for their black Friday sale and although the sale was amazing, Madz' service was even better! She helped me with shoes for myself, and then gave advice and helped my partner too! We both left with new shoes and smiles. Thank you!”

“My first visit & its an excellent store good value for money & was well served by a Girl assistant regarding my disability im totally deaf but Girl was aware”

“really nice staff, decent priced shoes and good quality shoes for formal stuff”

“Excellent experience and first class customer service from Angela. I arrived looking for ladies size 42 and left with 2 pairs of boots in 40 and 41! Angela's knowledge of the sizing between brands and her empathy made the whole visit a real treat. Thanks”

“Looking for a specific style of shoes, tried all over York & finally found them here. Assistant was very helpful to me whilst having to try to serve another customer who wouldn't get off her phone for the whole time I was in the shop. Very happy with my shoes & the service.”

“I recently purchased a suit for my wedding from your store in York, and I couldn't be more impressed with the experience. From the moment I walked in, the staff were incredibly friendly and helpful, making me feel at ease during what can be a stressful process. They took the time to listen to my preferences and offered great advice on fit, style, and fabric choices. The suit itself was tailored perfectly and looked amazing on the big day. The attention to detail was exceptional, and I could tell they truly care about providing top-notch service. Highly recommend for anyone looking for a quality suit and an outstanding customer experience!”

“Great prices, huge selection, workers always willing to help”

“Amazing customer service from Katie today regarding returns. Lovely store, lovely shoes. Thanks Katie”

“Friendly helpful staff and really rate the shoes. One of my pairs of walking trainers needed a minor repair and they sorted it out very quickly and easily”

“Would never use a different suit shop. The customer service here is outstanding. Visited here twice in the last 6 months and both times being so impressed with the help we received in store, totally takes the hassle out of a potentially very stressful situation of finding the right suit LOL!! Further to this my sons suit went missing ( got delivered to the wrong house, nowhere to be seen!!) Liam the store manager is a total diamond, again totally took the stress out of the situation and went above and beyond to help me. I haven't experienced such excellent customer service for a very long time. Suits Direct Liam and the team at this store are a real credit to you.”

“Trying to find a true, quality dress shoe, that is also minimalist has been impossible for me til now. The Stamford's I purchased are beautiful, comfortable, and incredible quality. I will be ordering another shoe soon and look forward to making it to trunk show in the future.”

“I visited the Loake store in York on 28th June 2025 and was served by John, who provided an outstanding customer experience. He was incredibly attentive, helpful, and clearly very knowledgeable. His professionalism and care made the visit a real pleasure — a credit to the brand.”

“Amazing service today. Super friendly and helped me find the right trainers. Staff are approachable and there was no waiting about. Brilliant customer care. Thank you!”

“Very professional and knowledgeable staff who were eager to help with searching for the right sizes.”

“A lot of companies pay lip service to customer service but these guys are the real deal. Every visit has been a pleasure - great customer service and nothing is too much trouble for them, even returned goods, which are dealt with quickly and painlessly. Keep up the good work guys!”

“Nice shop. Very clean and organised. Reasonable prices for an above average clothing.”

“Staff were good fun and helpful”

“Great quality, great prices and must say the service was top notch”

“Much better than the York designer outlet store which I visited the previous day. At York they left the security tag and despite living over 60 miles from York the only offer they made was to take the tag off if I went back to the store. I decided to go to Mansfield as this was slightly nearer. Staff more helpful and the store was much better than the one in York.”

“Not sure why the location is in the middle of a roundabout but there is a great selection of shoes in here in different sizes and styles of fit. Great staff who are happy to help and the best part are the prices of the shoes which are great.”

“All of the staff are helpful and friendly. Conor, Tania and Holly and others have done their best to try to find me some shoes to fit my dodgy feet. I wear orthotics, have a left size 7 and a right size 8, both wide, one flat which has had surgery and both are painful. I have returned numerous pairs after trying them at home and not once have I been viewed as a nuisance. They go out of their way to try to find shoes to fit. I have no hesitation in recommending this store and will return once the autumn ranges are in stock.”

“The only one in our city now., hope we never lose this one..it's a large store not a piddling small one, so lots to choose from... new stock & many rails of reduced also! Love New Look❤️”

“Came into the store with my newborn baby and was delighted to find the feeding room! It had a very comfortable feeding chair with changing facilities and an activity board on the wall to keep a toddler entertained. This transformed my shopping experience which would otherwise have been quite stressful. I wish everywhere had one.”

“Harry a young chap was so incredibly helpful with my son. He was so patient with him and was amazing and I wanted to share this. I hope this review gets to you thank you again”

“Some of the best customer service I’ve ever encountered. The lovely Carol went out of her way to help me find a particular shirt and order another couple online. I was well and truly looked after.”

“Bought everything we needed for camping and hiking. Lauren was absolutely fantastic, gave us advice on hiking boots based on our requirements, not just focused on price, actually helped us with what would be best for us. Recommended socks and other items as well! Feel very prepared now. Thank you.”

“Love to come to this shop when I visit York”

“Good quality, low price and great customer service”