Jewelry store in Stoke

“Whether it's nuts and bolts or a pair of safety boots you want, it's here. If I listed all the products here you would still be reading this in a weeks time! I have used FWB for over 25 years and have always had excellent service from the staff. This is a company that will go the extra mile when it comes to their customers. Well recommended!”

“Wonderful service. Diane has always been amazing and all her colleagues, very helpful with advice and suggestions.”

“After being left hanging at Longton Argos who clearly just didn't want to help, we drove to Stoke Sainsburys Argos. A man named Chris spoke to us, gave us advice on how to get an online purchase, then attempted to order our item for us in store. He arranged for the item to be delivered to my house saving me the hassle of trying to do online stuff. Very grateful to him, I believe he went above and beyond! He certainly didnt reflect his Grumpy Elf tshirt! Longton staff, shame on you.”

“Went to the store yesterday with an issue and lady at the till was very polite and helpful she was breath of fresh air. The lady at the till had to go speak to the manager (Anna) with my case and the pair went extra mile and was very pleased with the service I received. Keep up the good work ladies and you are true asset to Argos. Its a shame I can not remember the ladies name at payment counter. Visited the store about 5pm if it helps.”

“I’ve been to Kirby 3 times now, 2 for my first piercings and 1 for my first ever tattoo and I can’t recommend her enough! She’s created a lovely atmosphere and made my first tattoo experience the best”

“I recently purchased a stunning Georgian ring from this lovely shop via their online store, and I couldn't be happier with the experience! Catherine was incredibly helpful throughout the entire process, patiently answering all of my questions and sharing so much knowledge about the piece. I had the ring resized and shipped to Germany, and everything went smoothly. The craftsmanship is beautiful, and I’m thrilled with my purchase. I highly recommend this shop to anyone looking for unique, high-quality jewelry with excellent customer service!”

“Couldn’t recommend Jackie more!! Excellent service, beautiful bespoke piece of jewelry that was exactly what I wanted and was finished to an exceptionally high standard. Thank you Jackie, you made a special occasion extra special. Will definitely be back.”

“I placed my order for a plume ring Thursday evening , I made contact with the Friday morning to change my delivery address . The response from the company via messenger was extremely quick and they confirmed the item was being shipped that day . Low and behold I then had confirmation it had been shipped .I received the gorgeous ring today (Saturday) !! I have never know such great customer service. The quality of the ring and packaging was amazing . I highly recommend anyone to use this company if you want a speedy, high quality gift for someone special. Thank you Fiyah for making my best friends gift perfect ❤️”

“Beautiful jewellery at a fair price. The staff are friendly, knowledgeable and extremely helpful. Buying my earrings was an even nicer experience as a result. Many thanks for the excellent service you provided. Your input was much appreciated.”

“Martin visited us and took away a mirror, the frame of which has been pretty battered. He re-framed it and returned it looking better than it had ever looked. We are very, very pleased with his work and personal service and - if the need arises - would most definitely contact him again. Fabulous!”

“Phillip guided me through the process of creating an engagement ring and was incredibly helpful and professional throughout, pulling together multiple samples with no obligation to buy. The end product was stunning and my now fiance is delighted! It was also great value given the quality of the ring. I would definitely recommend Phillip and his jewellers!”

“The Best Little Vintage! Treasure Trove! In Staffordshire!! Lovely Quality One Off Items of Vintage Clothing, Mixed In with an Array of Alternative & Bohemian wear! Jewellery & Trinkets! I Adore My Trips to this lovely Shop, it’s like stepping into another little relaxing world. The Staff are Super Friendly & Helpful & it always brightens My Day to see them when I pop in.”

“Brilliant service! Staff very welcoming, friendly and helpful. Everyone was extremely patient and walked me through all my options answering any questions I had. Lovely small family retailer and would highly recommend going!”

“Absolutely fantastic visit today, Sharon was so knowledgeable and friendly. Great shop x”

“I’ve only been using John Pass Jewellers for a short time after moving from a jeweller in Nantwich, but every visit here makes me feel so special. The team are always welcoming and genuinely care about their customers — it already feels like I’ve been coming here for years! It’s a lovely family-run business with outstanding customer service. I’ve bought a few watches and some jewellery, and I’ve been absolutely delighted every time. Highly recommend!”

“I have been a customer here for over 10 years & own many pieces. Prices range from quite inexpensive to more costly items. I own a number of amber pieces which tend to be unusual & quirky. The shop is in a lovely setting of the old baths - which I remember from being a child. Staff are friendly, helpful and not pushy.”

“Over the last few years I have bought many pieces of jewellery from this shop and always found them pleasant and helpful but they were exceptional this week when I had lost a chain on a Linda Macdonald necklace that I had received as a gift just two days previous, I returned to the shop with the pendant explaining that the catch must have been faulty but had not got the chain to prove it they replaced the chain immediately and apologised for my inconvenience. A brilliant jewellery shop with excellent service.”

“Great customer service from Tom. Helpful, listened to what I had to say about a pair of trainers I recently bought and sorted out an alternative trainer for me. Will come back for sure!”

“Beautiful cafe with a wonderful atmosphere. The toasties and panini's were delicious. There is seating both inside and outside so you can sit out in the sun.”

“Delicious fresh bakes Victoria sponge sandwich Chocolate flapjacks Too die for”

“gone multiple times and super friendly staff each time, ive never felt rushed and it very quickly became the only place i trust to pierce me :)”

“I bought my dream wedding dress from Elegance Bridal on Friday and loved every minute of the experience! Karen is amazing at what she does and such a lovely down to earth person who put me at ease on the day. I knew from when I was recommended to come here by a friend I would find my perfect dress. Lovely boutique shop, could not recommend enough. Thanks again Karen x”

“Amazing service today from Jane the store manager. Kind, customer focused and I will always buy my watches from an expert retailer from now on and not an online store. Thanks so much Jane. Also loved your dancing!”

“Really interesting and informative visit, our guides took us through all the stages and processes involved with making this extraordinary pottery. Practical demonstrations were arranged at each important stage of the production. There is a museum and a well stocked shop. Great! Advice for other local visits given. Thanks”

“I just love this little store! It's an amazing place for all your sewing, knitting, and crafting needs. They have such a wonderful variety of fabrics, sewing accessories, and even some delightful gifts. The staff was incredibly friendly and patient while helping me choose what I needed. I'll definitely be coming back here again!”