Jewelry store in Stoke

“Fantastic service! I had a ring resized, and they did an exceptional job. They went above and beyond to ensure it was done within the timeframe I needed. Highly recommend!”

“we had the most amazing day here looking at the animals! the shire horses are so beautiful and we were able to stroke them as well as listen to a talk about each of them. The centre also has otters and foxes which we were able to learn about whilst they were being fed. Honestly, the most incredible place with such friendly staff and beautiful animals - will definitely be coming back!”

“I really can't thank H Samuel in Hanley enough. I'm getting married next Friday 8th August & on Thursday 31st July, my engagement ring snapped. This obviously left me feeling incredibly stressed! I went straight to H Samuel at 9am on 1st August, and as I was explaining what had happened, I got a bit a teary. The ladies who served me were so helpful and reassuring, giving me the best advice to get me a new ring as soon as possible, in time for the big day. The ring was faulty & I wouldn't have known unless it broke. Within just under 24 hours, I have been sent a new ring. Their customer service was amazing and I left the store feeling so grateful and a lot calmer! Thank you to all 3 ladies who were working in H Samuel on that morning. I'm sorry I didn't get your names.”

“So over the moon! Thank you to Linda my other half Jan popped in today after my necklace from a close relative had broke, they had told us it would be fixed within a week which was no problem for me. Best surprise as we get a phone call the same day saying it was fixed I was surprised by my other half and I would just like to thank everyone who helped get it sorted, I felt so lost without it these past weeks, so thank you so much. Would highly recommend Cheers Ellie”

“We called in to County Goldsmiths to enquire about a repair to a much loved but unfortunately damaged ear ring. The attention our minor repair received was exceptional. The staff were polite, attentive and clearly knowledgeable. Highly recommended.”

“Great service. Took my pocket watch in for a new battery after Hinds stated they couldn't open it. The gentleman in the shop here took one look, said he could sort it and he did. Took approx 2 min and cost £6. Excellent service”

“I’ve ordered a few items from Alex&er jewellery now and have always been super impressed with the quality. The pieces are subtle but I always get questions on them when I wear them! Excellent service too - all deliveries have been on time”

“Had the best time with Nikki making my silver ring that I wear daily now! She was welcoming and incredibly friendly. I can’t wait to return for more jewellery sessions or a visit to her gallery. Highly recommended!”

“I went to Natalie with a few rings I inherited from my mother and a much loved ring of mine. I wanted to create something special for my daughters 50th. Natalie was so helpful and talked through various designs using the rings. She created a very special ring full of love and memories which I know will mean so much to my daughter. Thank you Natalie . I will recommend you and hope to use you again.”

“We go in from time to time and everyone there is always so friendly, and there is so much cool stuff there. Got my Helix pierced a few days ago, Jenna was really nice and did a fantastic job, it was all done so quickly and I was surprised by how little it hurt. Got plenty of advice about cleaning and looking after it while it heals. Already know I am going back for my next piercing.”

“Excellent independant craft shop. Rather nice hand made pieces by local artists, affordable prices as well. Friendly atmosphere if you just want a browse, well worth a visit. Also seem to host a number of events, sort of shop more towns should have, definately recommend popping in.”

“What a lovely experience dealing with his shop. Lovely laid out shop with excellent Customer service. Went out of there way to source me a pearl ring I really liked for my pearl wedding anniversary that didn't come in my size. Long story attached but the main issue being they never gave up and I have my lovely Pearl ring Thank you.”

“Love love love this shop. I’ve shopped in store and online for years and appreciate the mixture of clothing on offer as well as the service from Lexi. Shop dog Bodhi is always a highlight of my visit. If you haven’t been in, next time you pass, pop in and I’m sure you’ll find something you’ll love.”

“Came here today for my engagement ring to be resized, lovely gentleman helped me, sized my finger, asked all the right questions, and made me feel at ease. I left my ring and it was done the same day and efficiently! It looks beautiful! Very fairly priced”

“I’ve been meaning to visit this shop for years and I’m so glad I finally got around to going. Loads of fabulous stock. Also stopped for a drink with a friend and we were able to have a really good catch up without feeling rushed.”

“Friendly and helpful local business! Very impressed with the professionalism of this family business. The knowledge of the sisters who run this jewellers was really comforting and gave us piece of mind that we had made the right choice of place to buy our jewellery. We were so impressed with the honesty and integrity. We discussed our wishes for the jewellery we were looking to sell and we were give a very generous appraisal of the items. The checks on our jewellery were carried out in full view and were explained. I would highly recommend anyone looking to sell their jewellery to visit V & T.”

“Highly recommend, wheb down a couple of months ago (sorry for late review) was an urgent situation and needed a little emergency cash The lady who works in there is a credit to them, treated with respect, compassion and dignity, and was so caring, honest and helpful. Taking the time to explain everything fully, and options and absolutely no pressure at all use their services. No judgement here, just genuine warm friendly staff who will go out of their way to help. Thankyou”

“Jemma did some work for me a few years back on my Grandmother’s ring, which had lost its central pearl. Jemma completely redesigned the central setting to fit a gorgeous oval opal, using the gold from the original setting. She included me every step of the way in the design process; I was able to hand pick the opal for the central stone, resulting in exactly what I’d envisioned. Throughout the process she was so friendly and professional. The finished result is absolutely stunning and gets so many compliments whenever I wear it. I love how she brought my late Grandmother’s ring back to life and it’s such a lovely memento to have of her. I can’t thank Jemma enough for bringing my vision to life so perfectly!!”

“Really well put together business, easy to find the store, got some really nice clothes and shoes, would definitely recommend to other people”

“I placed my first order with Goodwins since I am in North America, and the service and communication along the way was much better than I received when dealing with some of the jewellers here. Sue, took time to answer all of my questions, address my concerns and help me with payment. My order was shipped right away and I received it much earlier than I thought I would. I'm definitely going to be placing my next order with Goodwins before I even consider a local jeweller after being spoiled with their service.”

“Ingots is a wonderful business. Paula and Steve are so helpful and knowledgeable and their jewellery is top class. When I visit Ingots I feel as if I'm visiting friends not shopping”

“We always use them really good jewers”

“Thanks so much Josie & the guys at The Real Thing! They really have something for everyone & it's perfect just to 'pop-in' to get something for any occasion, especially Mother's Day! Thanks again!”

“A lovely little shop for ladies, that also offer collections for Wish customers. Very friendly, polite and helpful.”

“Great jewellers, very friendly. High-quality repairs carried out on my engagement ring. Used them 3 times now & I've always been delighted with the finished resuls..”

“I love visiting serenity , packed full of gorgeous jewellery , handbags and so much more , all competitively priced , all the lady’s are lovely and friendly , always happy to give you a hand picking something, and now they do a lovely range of clothing , if you haven’t been get down and pay it a visit , you won’t be disappointed .”

“Super service from this local family firm, very helpful and great communication. Support local businesses!”

“Beautiful,amazing shop,the gentleman was lovely thank you for the best service and clothers ill be back 10/10 shop clean Beautiful outfits”

“This jewellers are very helpful and professional. Claire immediately recognised my problem with a recent purchase made online from a company I've been having trouble with. The purchase was a new watch that was way too small for my wrist and needed links added. This was no trouble at all and very swiftly fixed for me at a good price by C W sellors in Buxton. I recommend this jeweller to anybody needing assistance. Very pleased.”