Shocking service. Initially told my wife's wedding ring would take 4 weeks for a repair. 6 weeks later we pick the ring up with the work still not carried out and we will use a professional business for the repair. We appreciate business are busy but when we ask for an update after 4 weeks and told the work is scheduled to be carried out the following week. Only to contact the following week and told the work is scheduled that day and the repair is still not carried out we had enough of the unprofessional conduct and picked the ring up with no work carried out after 6 weeks. Avoid.
Contacts & Location
π Address: 11 Gillygate, Pontefract WF8 1PH, United Kingdom
π Phone: +44 1977 701020
Photos
Reviews
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Gerard Slade β ββββ
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Sam Sharpe β β β β β
Absolutely fantastic service. Popped into the shop today with my mums broken strap on a Rolex watch. They were very busy but still made time to do an easy repair whilst I waited without charge! I canβt thank Richard and his team enough. The best jewellery repairs anywhere in Yorkshire. I have used them before and wouldnβt dream of going anywhere else. I cannot recommend them for brilliant workmanship, excellent service and value for money.
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Joshua Whellans β β β β β
Was in need of an engagement ring resizing, multiple other jewellers didnβt want to take on the task or quoted 6-8 weeks. Working jewellers were happy to carry out the work at affordable price and quick turn around. Honest and excellent craftsmanship, highly recommend.
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Justin Howard β β β β β
I had an incredible experience at The Working Jeweller in Pontefract. The service was outstanding, extremely knowledgeable and attentive from my first step into the shop. The craftsmanship is simply unrivalled. The quality is exceptional, I'm over the moon with the items I purchased and will definitely use them again without hesitation. I wouldn't hesitate to recommend them to anyone looking for truly exceptional quality and a personalized, professional service.
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Tasha Gamble β β β β β
Amazing service. I'm so pleased with the clean of my jewellery. I badly stained my jewellery with cleaning chemicals and I thought I'd ruined them but this shop has got rid of it and made my jewellery look brand new. Thank you so much!
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Andrew Raven β β β β β
Couldn't ask for a more friendly, chatty bloke that runs this business. He has a straight forward way of working and doing business. Well worth avoiding the 'chain' jewellers and visiting The Working Jeweller.
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John Francis β β β β β
Amazing service! Repaired broken tag on Tiffany bracelet very quickly and for a very reasonable price. Highly recommended.
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Diane Alton β β β β β
Excellent service, left my 43 year old wedding ring for rhodium plating, was ready the next day & its absolutely amazing. Many thanks .
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anton draczewycz β β β β β
A proper traditional jewellery workshop not a chain retail nonsense of incompetance. Excellent service and good value. Staff are very helpful, compliments to Richard and Ashley. I had a special request for a ring which was duplicated very quickly. Despite several attempts and failings in Italy. Would highly recommend if you are looking for something special.
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Vickie Owens β β β β β
Just collected my gold chain and initial and OMG, WOW what a service! It looks absolutely amazing (so shiny), all repaired and looking better than it did18 years ago when I first bought it. The staff in the shop are so professional and friendly. Thank you so much, I will return for all my jewellery repairing here. 1 happy customer here x
New Review
FAQs
What is the address of The Working Jeweller?
The Working Jeweller is located at 11 Gillygate, Pontefract WF8 1PH, United Kingdom
What is the phone number of The Working Jeweller?
You can contact The Working Jeweller at +44 1977 701020
How can I get to The Working Jeweller?
You can find directions to The Working Jeweller by following this map link