Diamond Heaven - Leeds Jewellers Jewelry Store in Leeds

Reviews

1. Amanda M ★☆☆☆☆

   My partner and I were on a day out looking at rings and stopped in. We noticed it was busy so decided to stand around for a bit to see if anyone would become free. We do understand a busy day however there was absolutely zero acknowledgment of us being there waiting patiently. We stood waiting for 30-45 minutes, walked past multiple times by staff. Not once had the staff taken the chance to say “thanks for waiting/be with you after”. We went over the road and were seen to immediately.

   almost 8 months ago
2. Azhar Khorasany ★★★★★

   Fantastic service by Melissa. She was very helpful, friendly and fun to talk to. She thoroughly explained every option and gave us a lot of information before we made our decision to buy. We had a really great experience with her. Highly recommended.

   almost 8 months ago
3. Mohammad Malik ★★★★★

   I have been coming to Diamond Heaven for several years. I have always been greeted with respect and professionalism by one member of staff in particular, Mel. She has always educated me about the item and told me the right information I need before committing to a purchase. This is so important for me because it puts me at ease knowing that the correct decision has been made. I’m thankful to Mel for all of the help she has provided in recent and past purchases.

   almost 10 months ago

1. Jack Savage ★★★★★

   Excellent service, great staff. Very friendly and helpful with ideas and designs. Help me pick out my wife's engagement ring and helped us choose our wedding bands. Gave us many options to view and different thickness, was very easy to see exactly what we wanted. Was able to get a perfect engagement ring a few years ago and then most recently got matching wedding bands. Highly recommend.

   almost 10 months ago
2. Liam Ford ★★★★★

   We approached Diamond Heaven, Leeds whilst wedding ring hunting back in September 2024. Being from a watches and jewellery selling background I (the groom) knew what I wanted from the beginning, something different… platinum and rose gold two tone band. The wife was not so sure what she wanted during our hunting until we entered Diamond Heaven. Suddenly the opportunities became endless and thoughts and ideas could become reality with their bespoke designs. A beautiful platinum with diamond and sapphire band was born on the back of this. We both got our perfect custom wedding rings within three months of order, and we were in love. Reese made the whole process from start to finish so easy, his patience whilst we decided was appreciated and the agreement to leave the rings in the vault until we were ready to collect was great. We took advantage of the amazing deals they had on at the time and we were really impressed by the overall price for both rings. They even arrived with valuation letters and grading certificates for the diamonds. 10/10 any future jewellery we will be going back! From Liam & Annabella Aka The Fords

   1 year ago
3. Amanda Tankard ★★★★★

   Recently bought an extremely beautiful diamond and platinum ring when we visited Diamond Heaven in Leeds, Mel was amazing, very knowledgeable, experienced and friendly, she handled our purchase with great care, offering advice where needed and going above and beyond. You are spoilt for choice; my eyes were on stalks at all the super sparkly jewellery! Superb quality at keen competitive prices! Highly recommended! Thank you Diamond Heaven for making our buying experience a thoroughly enjoyable one! Kindest regards Amanda & Mark

   almost 3 years ago

1. Elite ★★★★★

   Mel at Diamond Heaven was so so helpful in finding and getting me a custom silver ring in the size and weight I wanted. Her and the rest of the staff were all very polite and supportive whilst helping the best they could. Mel from start to finish kept me updated and went out of her way to get me my custom ring and for that I thank her a lot. Much more helpful compared to other Leeds jewellers

   almost 3 years ago
2. Scarlett ★★★★★

   Would definitely recommend this store, really kind staff and aren’t pushy at all. The first time we came in the lady who advised us was so patient with me wanting to look at different diamonds, quality, bands etc (so sorry I can’t remember her name). Because we had such a good experience we came back a few weeks ago and Mel helped us choose our wedding rings. Again so patient, friendly and not pushy. Thank you so much for your help!

   almost 3 years ago
3. Tracyc Clasper ★★★★★

   Had a fabulous time when I went for my engagement ring at diamond heaven, Mel was very helpful in getting me the perfect ring with a flawless diamond Was estimated to be ready in 6 weeks and was ready in 4. Thanks Mel for your expertise.I love my ring.definitely go back to this diamond house in the future. Tracy&mark

   almost 3 years ago

1. Zain Abideen ★★★★★

   We had the BEST experience here and managed to find the perfect wedding bands and engagement ring. The breath of choice here right down to how personable and helpful staff were, made what would normally be a stressful time, into one that was enjoyable. I’d like to especially thank Sam for the exceptional service- he was a delight, explained everything so well and helped us find exactly what we needed. Quality os exceptional as is the price!

   almost 3 years ago

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