A good sports centre with lots on offer. A very good swimming pool and other good facilities. Lots of parking. The swimming changing rooms are in need of refreshing and need cleaning more often. Very good swim teachers and helpful staff
Booked a children's birthday party and tried calling multiple times to confirm few things. No one is picking the phone. All I got in the emal is that party is booked for 10AM that's all. No contact number in the email, no instructions if we can order food or not. What will the day look like, food after the play or play after the food or no food at all. We are feeling stranded just few hours away from the party.
Friendly staff, good fitness classes but can’t always get on them as fully booked. I do enjoy the classes when I manage to book it from waitlist. All the instructors are really good and make you feel comfortable.
My 3-year-old daughter was supposed to start her swimming lessons today, and we followed all the instructions provided in the email. We arrived on time, were directed to the pool, and waited for the lessons to begin. When the instructor arrived, I informed her that it was my daughter's first day and that she had never been in a pool before. While we waited for the safety belt, the instructor focused on other children who were not beginners, leaving my daughter unattended. When I inquired about what we should be doing, a lifeguard instructed my daughter to sit at the end of the pool while I returned to the deck. Suddenly, the lifeguard asked my daughter to jump into the pool—despite her never having been in the water before. She nearly drowned for 30 seconds while the lifeguard stood by and watched. i was shocked by the lack of care and negligence. When I questioned the instructor afterwards, she seemed completely unaware of the proper protocols for handling a child on her first day. What happened today was an alarming example of endangering a child's safety due to careless supervision. As a result of this incident, my daughter is now frightened and refuses to ever enter a pool again
Great pool at a great price. Went to the adult lunchtime session, so nice and quiet. Followed by steam room.
After reading some reviews I was pleasantly surprised. Went swimming today with my son. Pool was quiet and warm at 10am and staff all friendly
Good local sports facilities with loads of fitness options and even a kids party play area. There is a small play area outside but it's not well kept so only the swings and rope climbing frame is of great use. There weekly for child swimming lessons and the teaches are good with the kids, plenty of eyes on them when in the water and some younger groups have multiple support teachers. The facilities are not always the cleanest, the changimg rooms often have mud from football teams, swimming changers are hairy and need a clean. The carpark is often full due to multiple events and people parking likes complete ideas in any old gap.
Visited the centre for an evening swim session. Staff really friendly and helpful, changing room fine, clean enough, big cubicals and plent of them. Pool was good, 25m and not too busy despite it being January. Only gripe was the temperature of the pool was a little cold which caused a few bouts of cramp in my feet. Could do with being a little bit warmer. Maybe this is because it's costs so much to heat now days? The hairdryers were not great and the showers ok.
Water in the pool is cold in the morning and hot in the end of the day. Probably it's better to come with kids in the evenings. Clubbercise was good,but why sticks are not included in the £5.20? Soft play!!! You can leave your child for 90 min, or play together 1-3pm (don't remember exactly the time)
Xcel Leisure Centre is located at Mitchell Ave, Coventry CV4 8DY, UK
You can contact Xcel Leisure Centre at +44 24 7685 6956
You can find directions to Xcel Leisure Centre by following this map link