Superdrug Store in Retford

Reviews

1. Christopher Shaw ★★★★★

   Great staff, good range of products and offers!

   almost 10 months ago
2. Jacqueline ★★★★★

   Great store, always very well stocked. Lovely friendly & helpful staff. A special thank you to Kim for helping me with an enquiry/refund, she went above and beyond to resolve the issue, super efficient!

   almost 2 years ago
3. DONNA ROOT ★☆☆☆☆

   Absolute disgrace! Pharmacy arrives 45 minutes late with no explanation. Waited another 35 minutes to be told they cannot do anything for my child who cannot swallow and he’s got to deal with it another 3 days before he was willing to do anything! Absolutely disgusting service and will not use again!

   almost 2 years ago

1. Jessica Middleton ★★★★☆

   Really helpful staff and always super nice and polite. Have a great range of items in store and seem well priced - always have a lot of multi-buy offers on. Great products too - a lot of own brand are cruelty free and vegan which I love.

   almost 2 years ago
2. Nigel Dew ★☆☆☆☆

   The pharmasist is never open on time, but otherwise very friendly staff.

   almost 3 years ago
3. Fran Jacobs ★☆☆☆☆

   Ordered items online. One wasnt sent but i was charged. I messaged via fb as theres no email and they wont deal with me as my user name, like millions of others, isnt my order name. It takes DAYS to get a reply to a message and the email address i was given got me no reply. AWFUL customer service. Truly.

   almost 3 years ago

1. Paula Collins ★★★★☆

   Was quite busy changing stock round so hard to get round at the time.lovely staff nice and clean shop

   almost 3 years ago
2. Steve Arnold ★☆☆☆☆

   Stay clear - Company has no appreciation of brand loyalty. Have been using their loyalty card for years accumulating points, mainly online ,not living in town.. Been having problems with missing points/ not being accredited. Suddenly the card is discovered as deactivated by themselves . They won't say for how long , why or how this occurred. After a few weeks of daily contact via "Live chat " (!!!) .. undelivered promises, unaccountability & continual lack of efficiency & competency ,Having to screenshot chats to have proof of contact etc ( 'Live chat - not a good customer contact method), & driving into town to visit shop to get new card , reactivating, swapping lead card etc & generally faffing about ... I've eventually nearly returned my account to where it was before this all started. Been offered 400 points(£4 !!!) As a goodwill gesture,.. I say offered ,I had to mention that I've been driving in & out of town & spending many hours& whole days on the "live chat" with them for any kind of consideration. Still,they could have just continued to ignore it, I suppose. Go elsewhere if the price isn't a lot better than what you can get anywhere else. Staff in-store helpful & friendly. You get what you pay for,I guess.. Disappointed ,now embittered customer. One star because I can't give nil.

   almost 4 years ago
3. Hayley Durham ★★★★★

   Nipped in for a present for a friend's birthday. The lady behind the counter was very friendly and helped me pick out a little something for my friend and also showed me the latest deals. Ended up buying a little gift for myself too.

   almost 4 years ago

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