I had a fantastic shopping experience at Goldsmiths in Wigan, thanks entirely to Fanny, the sales advisor who looked after me. She was incredibly knowledgeable, engaging, and genuinely helpful without ever being pushy. Her understanding of the products and her ability to explain options clearly made the whole process enjoyable and reassuring. Fanny made the experience feel personalised and unhurried, which is exactly what you want when making an important purchase. I wouldn’t hesitate to buy from this store again, and I would absolutely prefer to do so in person rather than online, purely because of the excellent service she provides. The other staff also had a bit of a laugh with me at the end which made the whole experience even better. A real credit to Goldsmiths, highly recommended.
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Reviews
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Richard HIndmarsh ★★★★★
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stuart green ★★★★★
Great experience. Went in to buy a replacement wedding ring and we came out with two. The staff couldn't have been more helpful and less pushy. Highly recommended.
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Mikey Muscles77 ★★★★★
Went in for help with my new Hamilton Jazzmaster I’d bought. Ended up ordering a new Hamilton Ventura for Christmas… love the staff in Wigan Mark the outgoing manager ( Liverpool are getting a good guy ! ) Lisa and Fanny to name just a few. All the staff are more than happy to talk to me about my next purchases and watch buying history with Watches of Switzerland Group. I own a Tag Monaco, Tag Formula 1 Chronograph, Halimton Jazzmaster, and now a Hamilton Ventura ( men in black watch ) … I plan to own many more like Cartier, Omega, Tudor, Rolex and IWC … having that relationship with WOSG is important so i can build my collection slowly and matches the lifestyle I have built. Brilliant team always helpful and a standout store in Wigan.
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Trevor Aindow ★★★★★
Every time we visit the Wigan shop we are welcomed by all the friendly staff. Jason and his colleagues go above and beyond to help us with any of our purchases. They are very knowledgeable and helpful. They are a credit to goldsmiths. Thanks for all your help in the past and future. Trevor n Anne..
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John Smyth ★★★★★
The staff are absolutely class, they have found the perfect balance between friendly and professional. In my experience, there's nowhere better in town to meet your luxury needs. Highly recommend, I always enjoy my visits and leave satisfied.
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Steven Harvey ★★★★★
Friendly and knowledgeable staff with a good choice of products in a beautiful & traditional showroom setting.
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Sue Osborne ★★★★★
First time visit to the Wigan store on Sunday to purchase a necklace customer service is excellent 5* from start to finish from all the team, and on a personal note I would like to thank Lisa for the follow up email .
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Emma Bithell-Smith ★★★★★
I've used Goldmsiths Wigan on several occasions now, and each time they have been faultless. You are treated like you're their only customer and they take the greatest care with your jewellery. They adjusted and repaired my precious wedding rings and I wouldn't take them anywhere else. Thank you.
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Elizabeth Culshaw ★★★★★
From the second we walked into the shop we felt at ease and well cared for. Myself and my partner purchased our wedding rings from Lauren and we can’t thank her enough for making the experience so memorable. She explained everything in terms we could easily understand and gave us every option available at our price budget. She was chatty, friendly and really made this part of our wedding planning experience a beautiful one. We can’t thank Lauren enough for her help on our visit, along with Robyn who also helped and was just as approachable, friendly and knowledgeable. We will certainly be visiting the store in the future thanks to these wonderful ladys.
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FAQs
What is the address of Goldsmiths?
Goldsmiths is located at 48 Market Pl, Wigan WN1 1PJ, UK
What is the phone number of Goldsmiths?
You can contact Goldsmiths at +44 1942 242057
How can I get to Goldsmiths?
You can find directions to Goldsmiths by following this map link