TUI Holiday Store

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Reviews

1. Paula Pitts ★★★★★

   Spoke to Danielle at Borehamwood on the phone who was amazing. So helpful and friendly. Holiday booked in about 15 minutes! No fuss, no problems, just everything explained and dealt with professionally and efficiently. Far easier than fighting my way through websites, phone options and robots!

   almost 2 months ago
2. Danny Wolstencroft-Moore ★★★★★

   So happy we were able to pop into the Borehamwood TUI today to book our family holiday for next year. The staff were so friendly and welcoming and couldn’t have done more for us to create an excellent holiday experience. Excellent knowledge about the area we wanted to holiday in with some fantastic recommendations. Shout out to Charlotte for everything that she did for us, we felt really looked after and are now really excited about our 2026 holiday!

   almost 5 months ago
3. Beverley Green ★★☆☆☆

   We went into Tui Borehamwood. Sue was really helpful and friendly. We booked a holiday with her and we would definitely go back again. Further to my last message we did go on our holiday to Portugal ut unfortunately Tui let us down badly. The flights were booked but although confirmation was received that everything was booked when we arrived at Porto Airport we found out that our hire car AND hotels were not booked. The whole holiday we were playing catch up, checking that we had a booking for that night My husband was in regular contact with a rep in the Algarve who tried to help us but was unable to book the original hotels that should have been booked. When re returned from our trip we did go back to the store to explain fully what happened but they were not very sympathetic and all they could say was that this doesn't normally happen with Tui. Well it did happen to us and we will never return. We expected more,much more

   almost 5 months ago

1. alexandra hodorogia ★★★★★

   Danielle is the best rep from TUI Borehamwood. My in laws booked 7 holidays with her help . Today we booked our own holiday and I just want to say how helpful and patient she was while helping us find the perfect holiday. She took her time, listened to what we wanted, and made the whole process easy and stress-free. Thank you so much!

   almost 7 months ago
2. Sam Ramsey ★★★★★

   TUI Borehamwood offer a 1st class excellent service. Debbie the store manager is always helpful and never fails to find the perfect holiday for me which is why I never use any other company. The entire team are friendly and knowledgeable and TUI as a company keep you up to date with information you need once the holiday is booked. Thanks TUI Borehamwood for all your help

   1 year ago
3. Emily Collins ★★★★★

   This is our second year in a row booking with tui and specifically Sue in the Borehamwood branch. Can’t recommend her enough, she makes booking a holiday as easy as possible!

   almost 3 years ago

1. S A World ★★★★★

   I recently had the pleasure of booking with Samantha as my travel advisor for a trip to Europe. From the very beginning, Samantha was professional, responsive, and incredibly helpful in planning and organising every aspect of my trip. She took the time to understand my travel preferences and budget, and made excellent recommendations for destinations, hotels, and activities. She also provided valuable insight and advice on logistics, such as transportation, travel insurance , trips to do on holiday and also currency guides. Samantha was always available to answer my questions and address any concerns I had, and she went above and beyond to ensure that my trip was smooth and stress-free. Overall, I highly recommend Samantha as a travel advisor. Her expertise, attention to detail, and personalised service made all the difference in making my trip a truly memorable experience.

   almost 3 years ago
2. David Handley ★★★★★

   What a great place to book your holiday, all the ladies were so friendly and helpful, even got a nice cup of tea. Lisa who served me was so helpful, she really knows her stuff. I am so glad I called in today, I will definitely be returning. Thank you Lisa and all the other ladies , you made this really easy for me . Lets hope she loves her christmas present !

   almost 3 years ago
3. Nashional Treasures ★★★★★

   Had a great experience in this branch! Lisa and Debbie were just so helpful and enthusiastic, it seemed like they had both visited pretty much every resort and Country personally which was so helpful as they could give us in life experience that you don't get online! We will only ever book from here going forward

   almost 3 years ago

1. Jade Jenna ★★★★★

   Professional, polite, quality service from the staff at TUI Borehamwood. Manager Deborah Palmer was exceptional and really knew her stuff. Wouldn’t go anywhere else to book a holiday. You can’t beat the personal advice.

   almost 3 years ago

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