Papa Johns Pizza

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Reviews

1. Jordan Price ★★☆☆☆

   Pretty bad honestly - I paid extra for the cheese on the bottom, but very much not worth it. Cheesy bites weren't cooked all the way through. Everything was lukewarm. Much better food at both pizza hut and dominoes, and that's saying something

   almost 2 years ago
2. Annie Gage ★☆☆☆☆

   Awful experience ordering from this restaurant. Pizza delivered was for a different customer and they wanted to collect and deliver a cold pizza to us. Driver said it ‘was warm’ which was ridiculous. Waited hours with constant back and forth. Manager seems to be missing because they’re apparently never in when you call. Staff don’t have a clue either. Will be demanding a refund and taking it further if need be. Never ordering from here again!

   almost 2 years ago
3. Laura Henry ★☆☆☆☆

   2nd time I've placed an order and there has been missing items. I was assured I would get a refund including the delivery charge. It's been over 3 weeks now, I have made several phone calls and still no refund.

   almost 2 years ago

1. ian mcnaught ★☆☆☆☆

   Pizza never turned up updated to delivered after store had closed so couldn’t call in. Must have had a balaclava with the amount of robbing they.

   almost 2 years ago
2. Breedy85 Battlefield ★☆☆☆☆

   An hour and 40 mins for a cold order to be delivered. No answer at the shop to discuss this with anyone. Avoid this place at all costs.

   almost 2 years ago
3. AdamJBGames ★☆☆☆☆

   Staff disgustingly rude, pizza quality since mid-December has been atrocious, food stone cold and any request for a refund refused. Trading standards would have a field day. Avoid at all costs.

   almost 3 years ago

1. Scottish Jamie ★★★★★

   Amazing pizzas staff always friendly, I don't get delivery's as too many people use delivery's these days so you're never gonna get it hot, I use the website, easy to use, any XXL pizza 9.99 if you collect yourself! What's not too love, got a xxl pizza with everything on it last night and a hawaian saved a mint, went up and got em myself, takes like 20mins from order to ready so I order from my house then head up and if anything wait 5mins, staff are always spot on very friendly and welcoming, I wasn't gonna review as reviews do help a place and after this it will probably take me longer to get mine but feel more people have tae know! They have tae know hahaha!

   almost 3 years ago
2. Linda Mcinalty ★☆☆☆☆

   Ordered via Uber Eats. 2 pizza plus 2 extras for a staggering £50 Only 1 pizza arrived. Driver said not his problem call papa Johns. Called Papa johns to be told by the manager he gave it to the driver so nothing he could do. Called the uber eats driver to be told that he can't give me food he wasn't given. Basically papa johns refuse to take responsibility for the 3rd party company they use and feel its OK for a customer er to be out £20 for a pizza. Disgusted by both companies 1 hour later £50 down 3 calls later I've lost my appetite

   almost 4 years ago
3. John Renwick ★☆☆☆☆

   Ordered a large pizza and a couple of sides, waited over an hour and a half for this which wouldn't be an issue except we were told on two separate occasions that the driver would be with us within 2mins. Once after having waited 55mins and once after an hour and 10mins. Poor service. We then we're delivered cold food after such a wait. When I complained about this to Papa John's they took almost two weeks to get back to me and apologised and offered me a free pizza voucher. One free pizza offered as compensation for a full meal delivered cold!! Then when I questioned this and said I should get the full value of my meal refunded I got passed from the customer services team to another person. I thought customer services dealt with situations like this. Anyway, now the issue is with this other person I've been referred to, and I'm 4 weeks down the line from my initial feedback with still no outcome. My first ever Papa John's and it's failed on all fronts. Highly unlikely to never order from there again.

   more 6 years ago

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