Papa Johns Pizza

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Reviews

1. OfficialNaye ★★★★★

   Staff is always friendly and the food is nice, way better than dominos & pizza hut.

   almost 4 months ago
2. Bill White ★☆☆☆☆

   ***UPDATE 11 OCT 2025: I contacted customer service and submitted a complaint, filled out a webform, and of course this review... ABSOLUTELY NO RESPONSE!*** I was just spoken to via the phone more rudely than I have ever been spoken to in any transactional conversation I have ever had. Ordering online provides no option to adding extra pizza sauce to your pizza while being made. This has always been the case. A call to customer service 4 years ago to ask what I could do told me to place the order and call the site immediately to ask them to add it while making the pizza. This has been the process on dozens of orders. Until tonight... Tuesday 30 September 2025 at 18:40. Whoever answered the phone needs to be fired. He proceeded to tell me that "he wouldn't do that even if he wanted to, and that if I couldn't pay for my pizza, they didn't want me as a customer." I had already placed the £40.67 order for 2 pizzas at this time. Unacceptable. I don't want to eat the pizza now that I'm sure he spit in, and I am trying everything to remain a gentleman and not go over to check if he is ok... Completely unacceptable. I will file a complaint with their corporate office now, and call them in the morning to make sure they got it. He has to go.

   almost 5 months ago
3. Maria Hantova ★☆☆☆☆

   Went to pick up the pizza after the tracker said itbwas ready. The staff made me wait for 15 minutes with my baby, as they had clearly not even started the order. Messaged the head office to complain but was met with absolutely no understanding. Will be going to Domino's going forward.

   almost 5 months ago

1. Rafal ★☆☆☆☆

   Tonight at 9:00 PM, I ordered food for work through the JUST EAT app from this place, with delivery scheduled for 11:30 PM. The order was accepted, but then the restaurant changed the delivery time to midnight. When the order was supposed to be delivered, it was suddenly canceled. If you are unable to fulfill an order, why don’t you cancel it right away, giving customers a chance to order from another place? Instead, you wait until the last moment, leaving people without food and without the option to order elsewhere because everything is already closed. This place has no respect for its customers, and I definitely do not recommend it.

   1 year ago
2. bryan johnston ★★★★★

   Great staff and good parking. Very quick service and cheap prices for collection.

   almost 3 years ago
3. Larson D'Souza ★☆☆☆☆

   Worst pizza experience. Used to order before pizzas weren’t great but not bad. But recently they have decided to just be bad and pathetic. Especially if you order afternoons the pizzas are pathetic. Toppings are not chopped correctly. Hardly any chicken toppings. Will never order from Papa Jones again.

   almost 3 years ago

1. jim lewis ★☆☆☆☆

   Poor pizza. Far too much tomato base. Vegetarian chicken bites under cooked. Won’t order again. Waste of money. In the bucket.

   almost 3 years ago
2. nkosiyavuma dewah ★★★★★

   Always great pizza. If you order ahead, you get very fresh pizza and you won't have to wonder how many stops your pizza made before it got delivered. Also, there's no delivery to my address so this really works for me

   almost 4 years ago
3. Izabella B ★★★☆☆

   UPDATE: On 6 August Papa John's have been in touch regarding my feedback I sent to them and apologised for the mistake. They gave me a full refund for the order and a voucher for a free large pizza. Last night (24.7.2021) I oredered 2 large pizzas. A Garden Party and a Vegan Garden Party. I have ordered several times until now, but surely this will be the last one. On the vegan pizza I found a slice of salami. That is totally unacceptable for me. I had trust in this store, although have read so many bad reviews about it and other stores too, I was just feeling lucky to have a PJ's near to me that respects and understands customers' dietary requirements. I am sorry, you lost 2 customers now as I will never ever buy anything from you, because of that one tiny slice of salami one of the negligent employees have placed either accidentally (?!?) or on purpose on my pizza. Thanks a lot.

   almost 4 years ago

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