Went to Umrah in February. Horrible experience during the trip organised by this company. Promised us partial refund multiple times and not delivering on the promise. Been promising and delaying for 6 months now. Not trustworthy people and should have decency not to organise pilgrimage and lie to customers.
Horrible service and liars They are a fraudulent company please do not book with this company!!! They lied about our flights or accommodation everything for Umrah . How can you run a umrah and hajj package with lies and fraud. May Allah give back the pain you have caused people and nothing to work for you in this life and that money will be haram for you.
0 stars not even 1 star. The hotels were not booked when we arrived the hotels were overbooked and they made us move to two different hotels in Makkah and three different hotels in Madina!! No organisation or leadership on the trip. I am beyond shocked by the service provided to those who simply want to perform ummrah with ease after paying alot of money.
Avoid at all costs! I'd give no stars if I could Stranded in Saudi after doing umrah as flights were cancelled without my knowledge even though thousands of pounds were paid and I'm unable to get hold of anyone from the agency. Parents have separate flights and have been told by Qatar Airways the flights don't exist. Others travelling in the same group as us also having the same issue. The worst travel agency to use. They also claim they are IATA registered but upon checking after these issues, they have actually been discredited. Frauds
Worse experience in booking flights. I would not recommend this company Fraudulent don’t use
Mr Hussein,-_Thank u for the wonderful service u accorded me.I got my ticket & Saudi visa within one day.from today I'm full customer of London star travels.plse continue with the same spirit.Finaly thank u Mr Hussain once again. JazakAllah kheer
I have booked 5 holidays with the agency .I'm extremely satisfied with Marcelo and Alejandro , they're very helpful, professional , organised, and helped me find a last minute ticket to my home country Brasil . I found the service and response of this travel agency excellent. Thank you so much again !
My experience with Star Travel was fantastic, the times we are living now with all uncertainties to have an agency who look after you properly is amazing. I would like to thank especially Marcelo. He is very professional and at the time was keeping me update about the whole situation day by day. I recommend this Travel Agency, 5 star.
I went to Umrah with London Star Travel and what can I say, my experience with them was amazing. They looked after us and made sure we had everything we needed. They are a really professional company with great customer service. When there was a problem on the trip they were really quick to sort it out. Thank you guys very much, I’ll definitely be using you guys again Insha’Allah
London Star Travel is located at 290A Old Kent Rd, London SE1 5UE, UK
You can contact London Star Travel at +44 20 3621 4555
You can find directions to London Star Travel by following this map link
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