Terry and Teresa were great they helped us sort everything out from start to finish....really appreciate all the help above and beyond
The staff are brilliant, they put in 100% effort to find a holiday that suits your needs and budget. Much better and safer than booking on line.
Have used this company a few times and always been very impressed with the service.. special mention has to go to Tracey R she goes out of the way to make sure get the right Deal ….
I always feel welcome when I walk in to Hays Eltham branch. The staff are very professional, extremely knowledgeable and super friendly to the point they always remember my name and make me feel welcomed and a valued customer. Mel and Teresa are the stars of the show with a few new faces that are also very pleasant. I always love to pop in and have a chat and look forward to the days I'm able to book a get away with them. Thank you to the whole team at Hays Eltham.
My wife and I were looking for a very last-minute holiday with our six-month-old baby. Within minutes of walking into Hays Eltham, we had a cheap and cheerful holiday to Turkey in the diary. Hays Partners (easyJet Holidays in this case) never skimped on customer service. We were met at our destination airport and transferred to our Hotel where a rep was ready to meet us with helpful and kind advice for first-time visitors. We had a medical situation with our son which was easily sorted by the hotel. All the costs were covered by the insurance company organised through Hays. We had to pay upfront costs and were paid back upon application through the insurance company. All the information was printed and given to us before our holiday, so that was relatively stress-free. We were hearing hotel horror stories from other visitors in Turkey, but we had no issues with our hotel. Hays obviously choose their partners well. Flights, hotel (B&B) and transfers for £580 just out of season. We were delighted. Thanks a lot, Hays Eltham!
In these days of on line booking it's still great to have a actual travel agent to visit and discuss options. Staff are always friendly, good knowledge. It's our go to
Read about the service in the Which magazine so thought i would try out the service and i can see why they are are a Which recommended provider best service I've ever received all the ladies were willing to help my put together a package holiday for me and my family i can't thank you enough a 5 star service
Was completely mislead on the holiday we booked and when we tried to rectify the situation I was called a liar alongside my partner oh and Google maps also lies! Will never use this branch again!!!
There was a problem with the goods I had delivered so I had to visit the store to arrange a collection I will reselect but need to take my time as ovens can by more complicated than you think. Treated with total respect by Nik,give the guy bonus he is dealing with a whole range of goods. He was polite and curious at all times,even though he queue was very long. Thank you Lynne
Cant fault these guys since the shearings collapse they have been very helpful in helping me with my claim even before that the team in bromley which has now sadly closed were in my opinion a damn good team true professional's they were polite and courteous and understanding a credit to the name HAYS travel and their MD should be proud of them I heard recently that they have had to make some redundancies? This is very sad but I really hope they get through this .
Hays Travel Eltham is located at 8-9 St Mary's Pl, London SE9 5DL, UK
You can contact Hays Travel Eltham at +44 20 3918 0747
You can find directions to Hays Travel Eltham by following this map link
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