Good although not good at following special orders, The delivery is the fastest ever known to man,iv just put the phone and the doors went,
well…i will admit the food is good, customer service on the other hand? needs a bit of work. Phoned up to ask for something to be removed from my order. didn’t even get to say hello and someone answered “it’s on its way” i say “pardon” they say “it’s coming right?” i was in shock so just hung up. Want customers money? treat them properly.
Re-heated fried rice from previous night, rice was very dry and hard this is the second time I have had this served to me, if you go at opening time you will no what to expect as it must be common practice for this establishment
This place is amazing and so are the staff, I was a tiny bit drunk last night and ordered the wrong ribs and they knew it was wrong because I left a daft note and they tried to phone me but didn’t get me and they sent the right thing! Also the salt and pepper chips are amazing
Ordered salt and chilli chips and a curry sauce - the most basic order ever. Gave my BBQ sauce instead, I called back to let them know they had given me BBQ sauce by mistake "lady" on the phone was so rude and was adamant that that was what I asked for saying that she read it back to me, which she didn't as I wanted curry sauce so if she had in fact read back BBQ sauce to me I would have said no I wanted curry sauce. Absolutely shocking customer service, even blaming me saying I had asked for it. Used to be very nice staff here certainly won't be back.
Dragon Palace Takeaway is located at 10-12 King St, Bathgate EH48 1AX, UK
You can contact Dragon Palace Takeaway at +44 1506 632211
You can find directions to Dragon Palace Takeaway by following this map link