Henbury Balti House

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Reviews

1. Jade M ★★☆☆☆

   I genuinely dont think a "Chicken Tikka Rezala" warrants so much Garlic, its not a garlic dish. The sauce itself tasted massively of lemon, again, the dish doesn't lend itself to this taste. Waste of £9.75!!!

   almost 5 months ago
2. Mithila Diniruwan ★☆☆☆☆

   ​I would give zero stars if I could. Our experience with Henbury Balti House last Saturday was genuinely one of the worst I've ever had from a takeaway. ​The ordeal started with a 90+ minute wait for our food, despite being told it was "5 minutes away". When it finally arrived, the driver couldn't take card payment, something we were never warned about when ordering. The subsequent phone call with the owner was shocking - he was rude, unapologetic, and tried to blame us for the situation. He then asked for my card details over the phone, which is insecure and unprofessional. ​But the final insult was the food itself. To say we were disappointed is an understatement. My King Prawn Balti Special had a miserable three prawns floating in sauce. The Lamb Biryani was a tiny portion that wouldn't satisfy a child. It was dry too. For an order costing nearly £30, the value was appalling. The food was so inadequate for two people that we ended up having to go and cook another meal from scratch. ​The owner's "tactic" of letting us eat and pay later wasn't an act of kindness; it was a solution to a problem they created. The entire experience was frustrating and disappointing. We paid the full amount via bank transfer the next working day, but I feel we paid for a terrible service and a meal that wasn't fit for purpose. ​This restaurant failed on every level: punctuality, customer service, communication, and most importantly, food quality and value. Don't let your evening be ruined like ours was. Avoid this place.

   almost 5 months ago
3. Atom Parker ★★★★★

   I always go to this place if I want to eat out, the food is great, the restaurant is super clean, and the delivery man is very nice and the staff in general are very kind.

   almost 6 months ago

1. Jon Tudor ★★★★★

   Thursday evening when the pub we wanted to go to was full so panic choice. But wow the food was good. It’s being your own beee but coop 100yards away. All the food was served streaming hot and all was tasty. Everyone in the group loved their food and their was generous portions. The decor and layout wasn’t top notch but the food that came out was so happy days. I’m total their was 5 people in the restaurant so felt it was more a takeaway place

   1 year ago
2. Adele Hendy ★☆☆☆☆

   After a hour of waiting starters were cold so was main meal a hour later complained food was taken away and bought back exactly the same ☹️no table food warmers as is normal in a Indian restaurant!!!! 3 hours later left after waiting for ages for the bill.Seems staff are more concerned with phone orders than people eating in restaurant were forgotten ☹️☹️

   almost 2 years ago
3. bob chapman ★★★★★

   GREAT Indian Restaurant and Takeaway. Using it since the "New" owner's took over. Excellent.. One of the Best..Great food. Highly recommended.. Bob Chapman.. The best by far. Great Chef but good food takes time, be patient and wait. Or go somewhere else. I have tried most places and tonight was the best, and NO oil. p.s The Best Chef//Tandoori chef and the Waiter are now the new owners. Try. You will love it.

   almost 3 years ago

1. Jamie Boulton ★★★★★

   I love the food from here fantastic flavours and great size portions and the staff and service are really nice

   almost 3 years ago
2. Kaido Kaal ★★★★★

   Lovely curry, our closest best takeaway. Recommended the house special. Nice service. Always friendly. We like to collect but they do have tables inside. Good portions, not too oily or spicy, just right for us. A special weekly treat. Fair prices too. Thanks. See you again soon.

   almost 3 years ago

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