LloydsPharmacy

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Reviews

1. Hilary Winfield ★☆☆☆☆

   I wouldn't bother giving this pharmacy any ratings. Just been in to get a prescription dispensed for a box of antibiotics. I was the only customer in there at that time. After waiting 15 minutes and having to witness a male & female chatting about a delivery driver's failings, he had just been in, I could no longer stand it! I asked for my prescription back, which I noticed was still sitting in a basket, and said I would go elsewhere, I could see they were way too busy chatting! At no time was I rude, just stated the fact! Another customer had by this time been kept waiting and said to me I don't blame you! I happened to bump into her in town later she mentioned to me that the male staff member had bad mouthed me .....which i do not take to kindly too... .. after my departure, very loudly to others customers who had joined the queue. I went directly to Addlestone Pharmacy in the High Street my prescription was dispensed in 6 minutes, even though they had a shop full of customers . It was dealt with efficiently & politely. Perhaps Lloyds Pharmacy you should take lessons from them in Customer Care Services!

   almost 6 months ago
2. Rocky Sarna ★☆☆☆☆

   The lady serving doesn’t even acknowledge you till she is good and ready. Even though it’s the type of business that sells itself, a bit of life in the people in the shop will be good for the community they are apparently serving.

   almost 2 years ago
3. Samantha Roff ★★★★☆

   Service here has improved a lot recently, there seem to be more staff and I have got my prescriptions promptly without the long waits I have previously encountered.

   almost 2 years ago

1. Sadie Street ★☆☆☆☆

   Should not be even 1 star. I would say 0 stars for them because I went to pick up prescription for my mum and I’ve been to this pharmacy twice in 2 days. This female staff member is very rude and lacks any customer service skills . It’s like she has no interest in the job whatsoever and cannot be bothered to do her job properly. I honestly think she shouldnt be working there. Also i notice the member of staff in the back of the store does not communicate properly at all. The number of people in the queue waiting is getting ridiculous. I would never come back to this shop ever again!!

   almost 2 years ago
2. John Duggan ★★☆☆☆

   I’ve been to this pharmacy twice in past few days and before that I hadn’t been for a long time so I noticed a new female staff member who is I think is very rude and lacks any customer service skills . It’s like she has no interest in the job whatsoever and every thing seems to be a chore for her to do . I think maybe some lessons in customer service wouldn’t go amiss tbh .

   almost 3 years ago
3. Joyce Mak ★☆☆☆☆

   Booked a rapid lateral flow test last week on their webpage for my pre-departure flight. When I showed up, they said they didn't provide this service and their webpage malfunctioned. I asked if they had a record and they did, but they didn't bother to call or email me about this. They were able to call a closeby pharmacy to arrange it for me, but I am deeply dissappointed by the customer service offered by Lloyds.

   almost 4 years ago

1. John Cavanagh ★☆☆☆☆

   It’s like something out of the dark ages. 30 minutes wait for them to fulfill a prescription by getting 3 packets out of a cupboard. It’s not like they get their chemistry set out. After 30 minutes they announced they only have 1 packet so I get the joy of going back. If they had said straight away I could have driven somewhere else.

   almost 4 years ago
2. Nicky Taylor ★☆☆☆☆

   Yesterday I was ringing this pharmacy for over two hours the doctors sent an urgent prescription there NOT one person answering and today another hour and a half still no answer pretty sure they've got the volume turned down disgraceful chemist I was only trying to get through because your prescription is never ready SOMEONE SORT THIS PHARMACY OUT

   almost 4 years ago

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