Boots Pharmacy

Reviews

1. Jonathan Tindale ★★★★★

   Tom the store managers demeanor and as amazing. Just went for a flu jab and his customer service was impeccable. Lovely pharmacy. Wish they could do my future travel jabs.

   almost 3 months ago
2. Charles Chipeture ★★★★★

   One of the best and well-organised pharmacies with dedicated staff who mean business. Confirmation of the client's details before collecting items ensures genuine security and avoiding double standards. Their commitment and communication with the surgery says it all. Their follow up on clients through phone calls and texts shows professionalism. Their response to calls and appointments bookings are fulfilled accordingly. You are the best on top of the Rest and keep up the good work guys.

   1 year ago
3. Felicity Smee ★★★★★

   Thank you to Tom Molloy and his team today. They were under a huge strain in terms of volume of people needing prescriptions by the size of the queue but they were working amazingly efficiently. They helped me with some issues this evening which kept them past closing time but they were professional and polite all the way through, despite the very long day they must have had.

   almost 2 years ago

1. VJ ★☆☆☆☆

   Consistently poor service. Items are often out of stock and dispensing is slow. It’s shouldn’t take a week to prepare a repeat prescription. Not all staff have a sufficient level of English so it’s sometimes challenging to communicate what you want. I rarely use this pharmacy because it’s so unreliable.

   almost 2 years ago
2. Allison Murray ★★★★★

   We are really happy with the service we receive from the pharmacy. Always so pleasant to me and complete my urgent prescription promptly. Nothing is too much to ask them. Thank you for the support you provide to my family and I with ALL our many prescription we have due to the disability my husband and young son live with. ⭐️

   almost 2 years ago
3. Tamsin Meredith ★☆☆☆☆

   Since the new staff have taken over the whole place has gone downhill. 2 weeks to wait for a simple prescription and not communicating properly with customers. Giving out false information about medication and products resulting in hospital having to rectify. GP’s at the surgery even agreeing that it is not running well

   almost 3 years ago

1. Jo Murray ★★☆☆☆

   I’ve been using this shop for years and the pharmacy team has been great, but in the last few weeks it’s chaos in there. They are asking for 10-14 days to fill a prescription for standard items but the GP online system doesn’t let you order repeat meds that far in advance. Queued for 15 minutes on Thursday morning for new items for my son to be told neither would be ready until at least Monday afternoon, so took prescriptions to Woking branch and they had them ready in 5 minutes. I am lucky I can drive elsewhere, many in the village can’t do that. Sort it out Boots.

   almost 3 years ago
2. Amanda Scott ★★☆☆☆

   Have to reiterate what other people have said that this Boots seems really chaotic. I have found the staff nice enough. I have just been told though that they need 2 weeks from issue of the repeat prescription from the drs to complete the order. This is absolute madness! Have also had issues in the past where they don't have the right dosage in stock so have ended up taking my prescription elsewhere. After today, I'm changing to another nominated chemist.

   almost 3 years ago
3. Becky Gardiner ★★★★★

   I have been to this pharmacy for years now and I’ll admit that I can see an huge improvement since the last team left. At last the place is clean now, dust free and smell nice. The new team is friendly, fun and take the time to explain what’s happening with Pharmacy and NHS in giving us the proper informations how to obtain our prescriptions on time. I can see that they are struggling but always take the time to give us a smile and I could just come to hear the funny Swiss Man say my name with his lovely accent. Anyway good luck guys we ALL support you. I hope you enjoyed the chocolate I bought You, I know it’s a small gesture but was from my heart. Please mister Swiss man don’t judge our English chocolate.

   almost 3 years ago

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