END. Clothing Store in Glasgow

Reviews

1. Claire Anderson ★☆☆☆☆

   What an embarrassment this store is to the end brand. I’m a regular customer at the London store and was excited to checkout the women’s section of the Glasgow store. I was in the store for 15 minutes - was seen by several members and not greeted by one. Staff were too busy chatting with each other. Managers really need to check who was working today (27 July) and ask some serious questions about why their staff are so incompetent and rude

   1 year ago
2. Rungpakin ★★★★★

   Had a chance to go in with my family, Nico provided absolutely perfect help with finding specific acne studio jeans. Even tho there my size was very difficult to find he went beyond to find me many pairs I might be interested in. Even recommending me pairs of running shoes and gears as I was just getting into running. Nico was very patient and helpful! Give the man a raise!

   1 year ago
3. Adam Mann ★★★★★

   Huge thanks to Lynn at END. Her friendly and genuine approach made all the difference. I wouldn’t have felt comfortable spending without her support. Brilliant service that truly stood out!!

   1 year ago

1. deFume ★★★★★

   Amazing store. Guy in New York Yankees jacket (think he was the manager) gave me a little discount as item was discounted online. Didn’t have to do this at all but did thank you so much legend. Would defo recommend the store all staff really nice.

   almost 3 years ago
2. G M ★★☆☆☆

   Nice looking store with a good selection however in the past few years the customer service has taken a nose dive. Weird attitude from a few of the lads on the bottom floor.

   almost 3 years ago
3. Cassandra Tang ★★★☆☆

   In store experience is generally good if the items are in stock. However, if you need to order anything in store - don't bother. I've had two experiences now where I was assured the item would arrived in 2-3 working days, and they just never showed up because there was a delay in the stock and no one had mentioned it. Twice. Any in store deliveries are not reliable and you are better ordering it elsewhere to get it on time when you need it.

   almost 3 years ago

1. A G ★☆☆☆☆

   Terrible experience so far with a… Terrible experience so far with a customer service agent called India. I was offered 15% off my next order and due to problems with ends website I wasn’t able to process and order as one order as there own site was blocking this due to the value I think. Contacted my bank and they advised it was an issue with end. I thought after using my initiative to process one order as two orders common sense would prevail and the discount would be applied to both orders but I was wrong. I’m waiting to speak with a manager in the hope that someone had some commons sense but the agent is being very very difficult between ignoring what I’ve said and asking to speak with their manager. This is a £2,677 order and I was planning on shopping more with end but with my experience with India I may not do this which is a shame.

   almost 3 years ago
2. 王梓宇 ★☆☆☆☆

   It is known that there are many Chinese customers in this store, but the salesman seems to be racist, When the customer asked for help to check whether there were new goods in the warehouse, he was very impatient and asked the customer in a mocking tone: Are you kidding me，A friend of mine was also in the store that day. When I checked out, my friend asked to check the clothes again for defects，As my friend turned to check, I distinctly heard the salesman swear: fuck。I have informed the Chinese consumer community of this matter, and everyone said that if the clerk is not fired, they will not buy in this store in the future，This kind of racial discrimination and attitude towards customers has a great impact on the sales of the store and the customers' liking for the store。

   almost 3 years ago

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