Replay Store Glasgow

Photos

Reviews

1. David O'Connor ★★★★★

   Excellent service from the staff on store. I went to frasers because I forgot this store was there. In frasers, I got zero service and haunted about for a changing room. The service in the store was a breath of fresh air in comparison. Not only was the choice of items far superior, the help and advice from the shop colleagues was on another level. I’ll definitely be back. Thank you.

   1 month ago
2. Val D ★★★★★

   My partner visited replay store in Glasgow and was served by Max, who was very helpful and friendly. Nothing was too much trouble and he helped my partner in his choice of jeans. Highly recommend a visit here if looking for replay jeans, plenty of choice and sizes

   1 month ago
3. Natalie Muir ★★★★★

   Was served by max and he was so helpful would definitely recommend this store

   almost 2 months ago

1. William Gray ★★☆☆☆

   I paid £160 for a pair of Replay jeans last week…. that I just wasn’t 100% sure of the fit (I’ve recently gone up a full waist size). Anyway I took them home to try with them with a pair of my usual JW boots and they just weren’t ‘right’. I took them back for a refund today only to be told that they do not refund to original purchase but could offer a credit note. I’ve been a loyal customer for over ten years and would never have guessed that they would’ve had such a primitive returns policy. They have lost me as a frequent customer and I shall share this review (as I do all, good or bad) on different platforms.

   1 year ago
2. Walter McCracken ★★★★★

   I just wandered in, killing time. Haven’t bought a REPLAY item for years. The young assistant approached, in a very friendly manner, pointing out where the sales items were, advising that there were other in stock sizes if I liked anything.. No hassle, no pressure. Picked a sweater. She found me a size and I was very happy with it. Simple method of payment. On the way out I saw a polo shirt I liked. Same procedure. Found my size. Bought. How easy can it be for a 73 year old to shop! First class. I’ll be back.

   1 year ago
3. James Henderson ★★★★★

   Replay shop in Ingram street is absolutely brilliant the guys Jean's are the best on the market and they have loads of different styles am in my 50s and a love replay to bits you must give it a try..

   almost 5 years ago

1. Gardiner Hill ★★★★★

   Great Jeans. Helpful staff

   more 6 years ago
2. Sharon Hunter ★★★★★

   Can’t speak highly enough of Kieran and Nuvi. I phoned to enquire about a jacket I had seen in a concession store but it had been the last one and there was a mark on it. They told me they had one and after checking etc they informed me on their loyalty scheme and said that I would get a discount on it with the loyalty card. They were both friendly and knowledgeable. It was nerarly closing time when I phoned and by the time I found the store it had just closed but they let me in to buy the jacket. It made my boys’ Xmas as after shopping all day for the perfect leather jacket, he got the one he wanted in perfect condition and with a discount. The guys are a total asset to Replay. Usually at Xmas time and definitely at the end of the day staff are desperate to go home and exhausted. They went above and beyond. They are an asset to your store.

   more 7 years ago
3. Ron Johnston ★★★★★

   need to swap a t-shirt as 2 washes and the neck has stretched

   more 9 years ago

1. neil macleod ★☆☆☆☆

   Absolutely shocking customer service! The staff member just couldn't be bothered at all! It was as if we were inconveniencing him by accepting his offer of help. Providing us with minimal input verbally then just leaving us to go and fold clothes! Not impressed, you'd expect better from the replay flagship store in Glasgow. But don't, as you'll be disappointed... I've got numerous pairs of replay jeans from stores and this store with it's un-helpful staff is by far the biggest let down. They definitely lost a sale today... One star is too generous.

   more 9 years ago

FAQs