Kiddie Boutique by Claire Clothing Store in Glasgow

Reviews

1. Jordan Cree ★☆☆☆☆

   I have never felt so judged in a shop in all my life both me and my partner were in the baraehead store today with our son who had pick up a pink teddy for his baby sister. (Not yet born) for one of the staff to rush around the counter and come up to my son who was showing his mum a doll he had seen as my partner was telling him to put the doll back not the teddy the employee came up and snatched both of them off him and put them back. My partner didn’t say anything as she was actually shocked about the situation.straight away the employee went behind the counter and stated have you been dealt with mean while my partner still wanted to look around but felt she couldn’t as we were made to feel very uncomfortable. We were in that shop to spend our hard earned money on our unborn and got made to feel as if we were rushed out the shop and thing snatched out our 3 year olds arms we have never been made to feel like this in any boutique especially kiddie boutique as my partner always popes in for our son or shopped online but never again.

   almost 8 months ago
2. Alison Adamson ★★★★★

   This school pinafore is absolutely gorgeous — perfect for both younger and older girls. My daughter has only worn it once so far, but we’ve already had so many compliments! Ordering online and collecting from the store was smooth and easy

   almost 11 months ago
3. annabel neil ★☆☆☆☆

   Ordered on 20th July still no update on my order, still not received it and have a cheek to send an email to give a review on your order!!! Would love to if I had my order.

   almost 11 months ago

1. Shirley Wilson ★★★★★

   All items of clothing, I bought for my grandaughter for her birthday were beautiful. Everyone was commenting how lovely they were .Thank you for first class service ,and good customer care.Thanks Shirley Wilson.

   almost 11 months ago
2. Margo Gallagher ★☆☆☆☆

   I bought a suit for my grandson when I got it home it had a dirty mark on it .Took it back to the shop in the Forge with receipt to be told it wasn't like that when I bought it ,the manager basically told me I had done it myself and her and 2 members of staff saying we don't sell anything with marks on it there customer service is zero.I just walked out the shop and will never shop here again.

   almost 3 years ago
3. Amy Crown ★☆☆☆☆

   Done a shift for Claire as a ‘tester’ shift to see how I liked the job and got on, which I was told I would be paid for it. I then never took the job with Claire and also never heard from her again or was paid for my shift in one of her stores. Don’t know how you can expect people to work for you for free

   almost 3 years ago

1. Amanda Mason ★☆☆☆☆

   Utter disgrace. Selling wrong sizes in brands. Telephone customer service is appalling. Staff member talking over and refusing to listen. Attitude stinks and clearly needs some training in dealing with customer queries! Only shop I know that sell their sizes this way! Absolutely frustrating to deal with. Unfortunately had to give it 1 star! Would definitely not recommend if this is how they treat their customers. Let’s see how my return goes!

   almost 4 years ago
2. Lesley Towlson ★☆☆☆☆

   Website stock is not live, so if you are in a hurry I'd call to check stock levels. Ordered 2 items on 4th December which appeared to be in stock otherwise it would have said 'out of stock, eh?' no contact or updates from them unless you contact them. Apparently my items were despatched 4 days ago but I still don't have them. Absolutely shocking customer care, not even an offer of postal cost reimbursed, free upgrade to first class post or even a small discount for next order (which there wont be anyway)

   almost 5 years ago
3. sasha bennett ★☆☆☆☆

   Bought a Mitch and sons coat for my little boy back in August. The confirmation emails were quite confusing and eventually one came through saying the parcel had been sent. Long story short I never received the parcel. Turns out Royal Mail had delivered it to the wrong address. I phoned kbbc to which they were very unhelpful. After lots of emails and Facebook messages I finally got a response to say Royal Mail state it’s been delivered so that was that! I then had to contact Royal Mail myself, who stated I should never had needed to as the day I informed the company I didn’t receive goods was the day they should have organised an investigation. Anyway months went by and I always had to contact them. A lot of the times they’d read my Facebook message and not reply. I phoned numerous times and asked to speak to the manager all of who said they’d take my details and she’ll call me bsck. I never ever received a phone call from her. A few weeks ago I received the first message from them without me having to message first to say Royal Mail aren’t taking liability even though I have screen shotted them my emails with Royal Mail stating the driver can’t remember when he took the parcel. It’s now almost dec and o haven’t received my sons coat or a refund. Stay clear of this company, esp if ordering online. Once they have your money you will have a hard time getting it back should you want to. I have never came across a company with such poor customer service and customer satisfaction. I will also add that on their website they state ANYTHING bought whether online or in store is non refundable. This is illegal as everyone by law has a 2 weeks cooling off period on items bought online, so by law you can return anything purchased online within that time frame. Very dodgy company. Shop else where. Plenty of what they sale is sold else where so have a look round.

   more 6 years ago

FAQs