Pestle & Mortar Pharmacy London

Reviews

1. Edie ★☆☆☆☆

   I was given antibiotics with a very short shelf life, which is completely unacceptable and not something I was made aware of at the time of dispensing. When I returned to the pharmacy to discuss this and go over my doctor’s instructions, the response I received was extremely unhelpful. There was no real attempt to listen, explain or resolve the issue. Instead, I was simply sent away without any support or customer care. I found the whole experience to be unprofessional and stressful, especially given that this involved prescribed medication and my health. I would not feel confident using this pharmacy again and would advise them to take much more care when dispensing medication and when dealing with customer concerns.

   almost 7 months ago
2. malcolm holdaway ★★★★★

   The expertise, politeness and professionalism of the Pestle and Mortar team is second to none. Here you find unparalleled service. Very good indeed and a pleasure to visit,

   1 year ago
3. monica cervellini ★☆☆☆☆

   I was mistreated by the manager of the pharmacy ( a man with moustaches) only because I wanted to return a body cream prescribed by my doctor but that turned out to be the wrong one; the product was never opened and was in its original packaging and when I tried to return it this man started shouting at me. I am 7 months pregnant and the situation created a lot of distress. If you can use different pharmacies do!!

   1 year ago

1. Filiz D ★★★★★

   I love the fact that we still have independent pharmacies and I will always support them. Good personal advice, nice range of medication and alternative treatments, pharmacy and beauty, never wait long to be served.

   almost 2 years ago
2. C B ★★★★★

   Stephen, the chiropodist is great. He is lovely and friendly. Puts you at ease immediately. He is very experienced and, does an amazing job. He’s fast yet professional. He never hurts you and is very gentle yet thorough, whilst treating you. I recommend Stephen for your chiropody issues. Very reasonable price also. Value for money.

   almost 3 years ago
3. Chubbies 26 1 ★★★★★

   Pestle and Mortar are one of the best pharmacys I have ever been to, it is very cheery and welcoming . The team are friendly and knowledgeable and always avaliable to help. Many customers seek their valuable advice. Kensington would be a lot poorer without Dipak (Prof) and his marvoulous team.

   almost 4 years ago

1. George ★★★★★

   This pharmacy is one happy, very efficient and friendly team.I use them as my primary pharmacy for 15 years because they give a great service. Dipak Patel is absolutely saint.He is very knowledgeable, quick ,effective and friendly. Manu , Abdul and the rest of the team are also great. This is definitely one of the best chemists in London.

   almost 4 years ago
2. Nathan Main ★☆☆☆☆

   The pharmacist and manager is an absolute jerk, and knows nothing. Gave me Zirtek, when i took one and tried to return it because it had lactose he basically told me not his problem, won't take it back because he can't resell. The guy is absolute jerk, do not patron this establishment. FYI I did get sick!!

   almost 4 years ago
3. Linda Farrell ★★★★★

   Lovely, friendly and informative service from my local pharmacy. Always well stocked and rarely has to order in medication but, if they do, it is there the following day. Deepak Patel goes the extra mile in giving truly personal and helpful service. He has a close relationship with our local GP practice and ensures that the online prescription service works seamlessly. Will text you when your medication is ready for collection. Highly recommended.

   more 6 years ago

1. zishan afzal khan ★★★★★

   Great service, help and advice. Mr Patel knows his stuff. Whenever I have gone in with a minor ailment he has always pointed me in the right direction. Their therapy rooms are great too. Thoroughly recommended.

   more 9 years ago

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