Boots Pharmacy

Reviews

1. Ashby Barrett ★★☆☆☆

   No longer remind you to collect your prescriptions then say they never received from the doctors. I’m without my prescription because of this now. Hoping I can get it sorted tomorrow but doubt I will be.

   almost 6 months ago
2. N G ★★★★★

   Okay, so I wanted to write a negative review because there was a mistake with prescription… but the store manager Michael actually reached out to me personally and was super professional. He explained very clearly what had happened and was very apologetic.

   almost 8 months ago
3. Rod Jorge ★☆☆☆☆

   Absolutely appalling. I came to pick up my prescription at 3pm but I was told to come back later. The prescription had been sitting there since 10am and no one bothered to check it. I came back 10 minutes before closure and the doors were already locked. I could see people inside, so I knocked, but they chose to ignore me. I’m changing my prescription to Medbank next door and never shopping in this hole ever again.

   almost 8 months ago

1. Ann Watson Thomas ★★★★★

   What a great little Boots store we have in Hayes. Staff are very helpful, prescription collection process much better than ever before and very well stocked for such a small location. The Pharmacists are always so helpful with advice and urgent requests too. Thanks for supporting our community :(

   almost 10 months ago
2. d ★★★★★

   Much improved pharmacy (in comparison to last year) - have sent prescription multiple times and always receive on time. Have noticed a real change in quality of pharmacy services available. Prescription turn around time has been thankfully much shorter.

   1 year ago
3. Ruby Monnery ★★★★☆

   A very helpful pharmacy. Although sometimes a little slow, which I feel is due to being understaffed, the pharmacist they have are truly so helpful! No matter the query they help so much. They've helped after surgery, vaccines, hayfever, infections and when to see a doctor. They are very discreet and always help find what you need. No question is too big or too small. I just wish it was a bigger shop but in the same area! One can wish! Lovely staff, very helpful and if they can't help they will point you to someone who can! Thank you, especially during COVID-19!

   almost 3 years ago

1. TheLegend63 ★☆☆☆☆

   Never ever going again there was a good 10 people in the que not one person behind the counter to serve us horrible service

   almost 3 years ago
2. John Webber ★★★☆☆

   At 9am, a notice on the door read, that because a pharmacist wasn't available, the store could not open. I didn't need a pharmacist to buy toiletries so why couldn't the store open? . . .

   almost 3 years ago
3. Antonia Smith ★★☆☆☆

   Visited today approximately 12:35 to collect a prescription. After waiting in a long queue, was told it wasn't ready despite being sent the previous day. Lady behind the counter informed me it would be ready in about 15 minutes and if I arrived before 1 I could collect as they were closing for a lunch break from 1-2. Went away and came back at 12:55 to find the door locked, tried calling twice and the phone was off the hook.

   almost 3 years ago

1. Nat Perrott ★☆☆☆☆

   The staff were really trying, but it's a shame they don't seem to get the support they need. Lots of technical difficulties that slowed them down and not enough space to deal with everyone.

   almost 4 years ago

FAQs