Boots

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Reviews

1. Dionne Abels ★☆☆☆☆

   Honestly the female pharmacist at this place is rotten! How dare you tell me how to parent my child and state about safeguarding! My child is autistic & I am allowed to be firm while in the shop especially when my child is touching your stock and I'm telling him not to as I don't want to pay for it! Boots sort your staff out and teach them not to judge a situation they know nothing about! Disgusting behaviour!

   1 month ago
2. Natasha Reid ★★★★★

   A special thankyou to Jane and the manager at the Bexleyheath branch. I asked for My Way Intense and only realised when I got home that it was the original, I immediately went back and spoke to Jane, she explained to me that as the plastic wrap has been taken off that I may not be able to exchange and I understood this but just didnt not realise at the time. Jane spoke to the manager who said on this occasion they would allow it as the young girl who served me was quite new. I ended up getting the bigger bottle as it was only 20p more but they did not sell the intense version in the 30ml. I am so greatful Jane's help and the Manager and not bestowing the stereotype onto me that I was just trying to pull the wool over their eyes and using your discretion in good faith. Thankyou so much. Have a lovely Christmas.

   almost 2 months ago
3. Ope Johnson ★☆☆☆☆

   Terrible experience. I had to wait over 15 minutes to be served and then the lady that served me was very dismissive and rude. I spoke to the manager and there was no attempt to resolve my issue.

   almost 2 months ago

1. Richa Gupta ★☆☆☆☆

   Had a horrible experience with the pharmacist. Went to get a chicken pox vaccination for my boy, and the pharmacist said that she can only do if he is happy taking it. What 3 year boy will be happy to take injection? She was in a hurry and just wanted her shift to end. Please notify all this crap while booking so that people dont waste thier time at Boots

   almost 6 months ago
2. Andy Green ★★★★★

   Visiting the pharmacy has always been a easy and pleasant experience. Not being used to how the chemist process works, I've always been looked after and walk out with my correct prescription. Not only that, they offer a service to remind me to order my repeats and let me know when they are ready. I today visited the fragrance section and despite there being only a few staff on the floor (it was close to closing) a lovely helping assistant came over and served me. It was nice to be served by a friendly member of staff who genuinely was pleasant. Not something you see nowadays. Overall to this day, I have always had a great experience in Boots. Thank you for looking after me

   1 year ago
3. Roberta haloveen ★★★★★

   The other day i think ladies name was Maria, came over to no7 desk to help me an my mum, she said its not her desk but she tried to help us as much as possible while the other lady was on lunch, she was so lovely, we had pleasant shopping at boots xx

   almost 2 years ago

1. Siobhan Smith ★★★★★

   I love boots, especially their photo printing area where I spend up to an hour selecting and printing photos. The photo frames are also reasonably priced. The staff are always on hand, particularly the blue water branch besdie the little tucked away till at the back of the store beside the photo area. Keep up the good work. Love the points collecting system thar allows me to feel like I have not spent a penny some day when I leave with a bag of treats

   almost 3 years ago
2. Dawn evans ★☆☆☆☆

   Absolutely poor customer service today I went to purchase goods from behind counter as they have to be done near or close to a pharmacist after waiting for around 10 mins told by pharmacist that they only have one queue today and tills not open if there had of been some sort of notice I would have queued up in the prescription pick up line but nothing and then after I had been waiting for service to be told I would now need to queue again behind many others that had I come in after me want a joke I know it’s the festive season and expect to queue but at least tell your customers don’t expect them to just know or allow me to take item required to your other checkouts

   almost 3 years ago
3. wendy scott ★★★★★

   i made a special journey to bexley heath for just one item.....i couldnt see it on the shelf....a staff member was near by , and i asked her. she said " if its not on the shelf we dont have it " ...in other words could not be bothered.......I encountered another staff member. and asked her.....this time , it was a very pleasant encounter. she couldnt have been more helpful.....she went and looked and found the item i needed........well....Boots if you are reading this get EVA G ....to train the rest....she was lovely ....the reason for my 5 star review .

   almost 3 years ago

1. Debbie Kington ★★★★★

   Really nice size Boots. I'm used to little titchy ones. Well stocked, lots of brands of makeup. Very pleasant and helpful staff. Quite wide aisles, not feel hemmed in. Easy to get round in wheelchair.

   almost 3 years ago

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