Very big thank you to Justin for his very quick and straight forward assistance today! Very much appreciated. Thank you also to Charlotte at reception for her warm and friendly customer service. Was a brief encounter with both but would recommend the garage on that alone!
This is an excellent service. One evening, I needed help; my engine overheated in traffic, and I found this service online as the closest one. Despite the late hour, the service workers, Tristin and Arhtur, stayed late and were very helpful. Thank you for your help and professionalism.
Always a great experience at Fair Deal Autos! The team have managed to fit me in at short notice every time and always provide a fast turnaround. I’ve been there for my MOT, servicing, and a few tyre changes — and the service has been excellent on every visit. Friendly, reliable, and good value. Would definitely recommend!
Had a problem with the air conditioning on my mercedes, fitted me in at short notice. Sorted out the problem, ordered parts and fitted within 2 days. Great service and good value.
I had had a front wheel alignment here due to the early signs of uneven wear on one front tyre a year back. They called me said the work was done ~20 min. after I dropped my car. I paid £40, getting no reports apart from the payment receipt. I recently changed the typres since the uneven wear has persisted, no improvement at all, and there's no tread left on the shoulder. I did a wheel alignment again in another garage. This time that garage gave me two alignment reports, pre- and post-alignment, which shows the result of their adjustment. I have no idea if they did what they charged me for.
Absolutely delighted with the service I received. Very hard to find a honest trustworthy garage. I was even explained properly the problem I had with my car & options I can take to sort it. Not common at all these days. Made sure my car is safe for driving on the road. Thank you very much for your kind service Fair Deal.
Was looking for a a garage to repair my car in a hurry was so impressed with Fair deal Autos from the out sett of the call.too arrange my car being booked in to find the problem and having it fixed there was no hidden experience. Straight talking problem solving and cost would highly recommend this garage to anyone. Very rare to find people who care about there work and there customers. Good old fashion customer values garage with up to date equipment Well done guys will be
Was here recently to have discs and pads done on my Vauxhall Adam. Very happy that it was all done in the same day for me collecting my car after work and very well priced! Reception staff very friendly and helpful, will definitely be returning
This is the best garage out there. I have been using them for almost 12 years. Multiple cars, multiple issues sorted over the years (car services, wheel bearing, brake pads, disk, brake calipers, parking brake replacement, winter safety check, engine issues, bulbs, AC, MOT). Always best prices offered without haggling. I never even consider taking my car anywhere else.
I have used Fair Deal Autos twice. My first experience went well with the garage fixing my car’s brake pads/discs and callipers so I returned to have my MOT done. While there my car (as expected) failed its MOT and I required two new tyres, which they replaced and I left to move to Aberdeenshire from Edinburgh. However, just over a week later one of my (new) tyres was completely flat and the other close to flat. I phoned the garage and was told to bring the car back to the garage where they would have a look and if it was their fault fix it for free! However, I informed them I was now up in rural Aberdeenshire and so although this would be good if I was in Edinburgh it was not good given I live 123miles away. We agreed that I would take it to my local garage and have them look at it and then decide where to go from there. Having done this it was discovered my valves were leaking due to the valve not being changed when the new tyre was put on. I spoke to my local garage and surrounding garages who informed me that a tyre change includes the change of the valve, with the type of valve on my mini. Which they did not do and I believe they rushed the job and cut corners. Arthur (from Fair Deals Autos) was helpful and informed me he had a contact in Aberdeen who could carry out the repair for £10. This would be perfect if I lived in Aberdeen, but as I had previously explained to Arthur Aberdeen is a 60 mile round trip and fuel alone would cost more than £10, not including that I would need to take a day off work. And so, I offered if Arthur paid for my fuel to drive to Aberdeen or Edinburgh I would have it fixed at his garage or his contacts. Now two weeks from having my tyres originally fixed and getting slightly fed up with Fair Deal Autos for not fitting my tyres to allow me to use my car as expected I had it fixed locally. This cost me £48.50, and would have been cheaper than me driving into Aberdeen or down to Edinburgh especially with the recent diesel prices! I asked Arthur to pay for this further work I had to have done due to his garage’s half finished job. Arthur offered me a £50 credit for his garage, and had I been living in Edinburgh this would be perfect, however as mentioned I now live in Aberdeenshire. Arthur understood this and refunded £48.50 to my bank account. I personally will not return to Fair Deal Autos as this process took 3 weeks to reach an agreement. Had I not been on my summer holidays from teaching I would not have had the time to deal with all of this and would have had to wrongfully pay an extra £50 for a fault that should never have happened. However, Arthur transferred me £48.50 to cover the cost and I appreciate that.
Fair Deal Autos is located at 1 Ford's Rd, Edinburgh EH11 3HP, UK
You can contact Fair Deal Autos at +44 131 443 6151
You can find directions to Fair Deal Autos by following this map link