I wouldn’t go here at all is in the corner of Wembley, horrible parking, bad one way traffic and someone got shot there last week, also the reception is terrible especially on event days. High risk security issue at the venue
We held our daughters party at Wembley Crystal Club. The food and decorations were amazing and we thoroughly enjoyed it. Big thanks to Mr Laku for helping us with all the organising of the party.
A decent venue in terms of location and presentation. There are 3 halls downstairs so plenty of choice for where you want to hold your function. The food was spicy, with plenty of choice and enough for everyone, so that was a big plus. Access to parking is via a passage to the side of the venue, and there is a reasonable amount of space. However, if there are 3 functions at the same time- which was the case when I went- you may struggle to get a space! The venue could do with some upgrades including adding more toilets, and improving the standard too. The mens' toilets were small and partly damaged, with guests particularly having issues with drying their hands as the dryers would only work momentarily before cutting off. Irrespective, a decent venue!
PLEASE DO NOT BOOK YOUR EVENT WITH THIS COMPANY We booked Crystal Clubs for our mum's 60th birthday to provide their catering, decor, DJ, and venue. All confirmed in May and the deposit was paid. Just less than 2 weeks before the event, we called KIRUBA to ask when we should come in to select the food and pay the balance. To our surprise, he replied that he couldn't accommodate us for the date because there was an event scheduled at Wembley Stadium that would prevent anyone from entering that road. He basically told us to let our guests walk or reschedule our event for another day and showed no remorse. He was very defensive, claiming that Wembley Stadium had scheduled that event on short notice. Upon calling Wembley Stadium to query, they told me that they started selling tickets early this year (ca. February 2023), months before we called Kiruba to secure our date. We informed Kiruba that he messed up & should take responsibility for finding another venue. We called him numerous times for updates and he wouldn`t answer our calls. We had to use different phone numbers to get hold of him. When he finally answered, he told us to look for a new venue as he didn't have time to do it. We spent 4 days looking for another venue and when we finally found one, Kiruba demanded that we pay half the price of the new venue hire, saying it wasn't his fault. We disagreed and pushed back as much as we could. After much chasing, he found another venue for us and asked to come by to pay off the balance and insisted on just accepting cash. I told him that I couldn't bring cash and he eventually agreed to card payment after another lengthy debate. On the event day, a number of issues occurred, and Kiruba's sheer ignorance went beyond any professionalism, as if he was attempting to take revenge on us since he had to pay for the new venue out of his own pocket. When I arrived at the venue at 5:10pm, the décor team was just unloading and estimated it would take an hour to complete despite agreeing to 5 p.m. We had many people waiting due to this. No welcome drinks were prepared and the waiters phoned Kiruba who's team then delivered the welcome drinks at 6:25pm. The background with the word "Happy Birthday" on it didn't work properly (see photo). They didn't bring the correct tablecloth we asked for and even had tables without any decorations. Our family members had to step in and assist them. When starters were served, we noticed that guests were concerned, disgusted, and unhappy with the food's quality. The Mutton roll smelt so bad that guests got up and returned it to the waiters. The waiters immediately took them off the table and confirmed it was spoiled. Imagine how uncomfortable it was for us as hosts to have to urge guests to stop eating the Mutton Rolls. Overall, they just didn't bring enough food. We had 70-75 people and the food was barely enough for 50 people. I was on the phone with him countless times until he delivered more food, but our guests didn't bother to return for more. Not a single guest said anything positive about Crystal's service that night. When I requested him to come over (10min drive), he stated he wouldn't waste his time fixing a low-budget event and would rather accept the bad feedback than issue a refund or compensation. I have dealt with hundreds of business people, but this KIRUBA person is one of the biggest liars, money greedy, and most importantly one of the biggest scammers I have ever encountered. Others at Crystal Clubs such as staff, waiters, decorators, and DJ were all friendly and handled the situation very professionally. The entire party would have been destroyed if they had not been present, a big thank you to them. Happy to connect with anyone who wants to hear a thorough story about my experience(s) so you don't make the same mistake I did.
Best place for your party event's
Great venue. Just next to Wembley stadium. The downside is that entrance is hidden at the back. I feel like it's best suited for events like weddings and birthdays and the likes rather than clubbing, which is what I was invited here for. Seemed a bit bizarre, but the crowd didn't seem to care. Everyone seemed to be grooving and enjoying themselves, dancing nonstop. Finding parking at this venue is a bit iffy. There are fewer parking spaces than needed, so if you're visiting here and you're a habitual late-comer, we'll then, you're on your own. Lol. Food, I must confess, wasn't the greatest. We ordered asun, and it was like the meat wasn't properly seasoned and cooked to tender. They ran out of certain drinks early, including Maltina (one of my favourites), which was a shame. The security man and women outside seemed warm enough, especially the guy. He seemed to enjoy his job, or he was high on something. Music was by DJ Omo White, whom I find boring, and I was dreading the night ahead, but he was actually ok on this day. I think he must have felt he owed me a good one after all the years of trauma and boredom he gave me. For this night, I'd give him a 6.5 out of 10 cause he still messed up in places. Hopefully, I will remember to take pictures of I visit again.
Amazing venue. Their starters are honestly the best that I have tasted. Parking facilities could be better but other than that amazing place
Good venue for any type of event! We did a mehndi night for the client. Specialist in Bollywood music and other genres. Call us to enquire about your event requirements and how we can best deliver our services to you.
Crystal Club is located at 1 South Way, Wembley HA9 0HB, UK
You can find directions to Crystal Club by following this map link
Trouv Chauffeurs
Kaybridge Residential Estate Agents
Greenfield estate agents Ewell