Workers have absolutely no manners and are just horrible especially one ladie in particular. Had one of them lie to us that the till was broke to then have to take our stuff to the self service screen and turn around to see them serving people back at the till.
Completely crap! 11am, 10 tablets and totally chaos, missing items, both of coffee machines don’t work (no coffee bens, second one no milk). Staff totally don’t care “sorry we don’t have a time to fill up machines” ect. What will be happen in December? Apocalypse on the way…. Ehhh
Struggled to use the ‘order here’ screen couldn't find what I was looking for and when I asked for help from a member of staff they looked like they just couldn’t be bothered to help. Then when I tried to go over to the kid’s area another member of staff very rudely let me know she had closed it to clean it no sign’s up anywhere to let us know before hand as it was the only reason we chose there to eat. After sitting with a very unhappy toddler for a while I chose to just leave without waiting for the food and after already paying for it. Really uncomfortable environment and bad atmosphere from the rude staff.
Two things that are good about the place: staff - who were polite and courteous, and the free kids meals. Food - Most vegetarian meal options were not available. We had to chose a plain cheese toastie for lunch. The food is of good quality but not the most flavoursome and the coffee is mediocre at the best. There are a few meal deals available but they are confusing and there isn't a main menu displayed at the cafe. You have to get to the payment counter and then enquire. This delays the ordering process.
Some staff there have seriously bad attitudes towards customers. They try to force everyone to use the self service machines but don’t ask if it’s only cash they can pay with. Some don’t know how to use them like the elderly people so why force people in doing so. No numbers card near the machine to say where you’re sitting, have to go up to the till to pick it up as they don’t bother to put them at the front. Maybe under staff and under pressure preparing orders but this doesn’t give you the right to take out your anger on customers especially the tall woman in glasses today If my parents weren’t there I would of dished out abuse back to your face.
Woman in cafe is an absolute jobs worth and uses entrapment to try and embarrass customers. Hopeless, missing items, wrong orders, undercooked food. It’s okay though, put a complaint into head office so hopefully will get sorted :-)
Just don’t bother. Poor service. Filthy cutlery. Short staffed. And the food was poor. Never again !
Just left the cafe still hungry. Ultimate breakfast 4 items missing(potato scones and black pudding) another 15min wait for those so breakfast going stone cold, mushrooms uneadable slimy bad before cooking most of breakfast left. Side order of fries OK, onion rings complete grease. Only thing eadable was toast and beans (luke warm, just as well it was for a child). Complete waste of time and money! AVOID when certain cooks are in.
I had visited to buy a few essentials during my lunch hour as an essential worker. From the outside they have a one way system in place, however on entering the store its very much up the individual customers to create their own safd space as there are no processes in place to support this; some people invading other people's space. Store was clean and well resourced, found what I was looking for, bug couldn't wait to get out. Luckily the checkouts weren't too busy.
Morrisons Cafe is located at 20 Auchinlea Way, Easterhouse, Glasgow G34 9JJ, UK
You can find directions to Morrisons Cafe by following this map link