Tesco Superstore

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Reviews

1. Fraser Robertson ★☆☆☆☆

   Staff are rude and disrespectful. Especially the female shift operator/manager.

   almost 2 months ago
2. alex roberts ★★★★★

   When in with my little one pick some bananas up abd my little one want to eat staight away i told my kid he can eat it in a minute i just had to weight it 1st so i could pay fot it at the till which a manager was near by who told me dont weight it just give the wee man it just now to eat when i continueto shop i thought that was very kind (sorry manager i never managed to get your name)

   almost 4 months ago
3. wilma hardie ★★★★☆

   Received delivery, of groceries well packed , good price and deals to be had. The big plus was the helpful driver who kindly carried my shopping to my kitchen . Ty

   almost 4 months ago

1. Emma C ★☆☆☆☆

   Went into Tesco with my friend to buy a gift with my friend for one of my teachers. Got a gift bag, a thank you card and a bottle of alcohol. When going to check out me and my friend checked out at different tills as she was getting her own stuff. After I scanned all my items I got I’m Id ready as I’ve just turned 18 and I had a mean woman shout at me as she saw me come in with my friend and I quote wasn’t getting any alcohol unless we both showed our ids right away. I didn’t argue back and left the shop without it as I do understand that may be the policy however I think this could’ve been handled so much better and the woman working didn’t have to be so aggressive. There was no need to make a scene. Overall Asda is better

   almost 9 months ago
2. stephen murphy ★☆☆☆☆

   Stood waiting in the queue at the cigarette kiosk. Couple folk served ahead of me,then once came time to serve myself cashier thought it would be highly decent to swan off and chat to her colleague at the end of the kiosk for 5 minutes knowing fine well customers standing waiting Left then two other folk queued up and still standing getting ignored. Totally ignorant to the core and disgusting service

   almost 10 months ago
3. Lulu K ★☆☆☆☆

   Used to be a regular customer until I learnt very recently that they employ incompetent staff that can’t tell a 15 year old from a 34 year old. I was asked for ID for IBUPROFEN even after saying I was 34. What underage person is going to try lie about being 34? It’s not a compliment, it’s beyond shocking, insulting and a clear act of discrimination. There’s being overly cautious and then there’s being utterly ridiculous. Think 25 is no excuse in these circumstances. My ID has my personal information on it and I will only share that where it is reasonable and necessary, which, this was not. Someone well into their thirties should not be asked to prove they’re over 16 by incompetent jobsworths that clearly lack common sense. I wouldn’t have been as bothered if it were for alcohol, but ibuprofen? The encounter has left a very, very bitter taste in my mouth. I’m in the process of cancelling my Clubcard and I won’t step foot back in a Tesco store again.

   almost 2 years ago

1. M Jay ★☆☆☆☆

   Stop closing your toilets!! It’s bang out of order to have customer toilets and they are always locked!! Sick of it.

   almost 3 years ago
2. Andy Gibson ★☆☆☆☆

   Visited tonight and all tills were closed at 9pm, this is 4 days before Christmas. We asked politely if we could use a regular till and we were told that our only option was to use the self service checkouts. Forcing your customers to put a £170 shop through the self scan is a really poor customer experience Tesco, particularly at this time of year!

   almost 3 years ago
3. Jennifer Connelly ★☆☆☆☆

   Not a single box of lemon and ginger tea in this huge store? It's not OOS...you just don't sell any at all! What a joke

   almost 3 years ago

1. Fluke Shot ★★☆☆☆

   Why is there never anyone in the bakery for cutting bread, or even why is the bread not cut already when on display, less hassle for staff that want to skive. Every weekend there is no one there, really pathetic for a big well known store. I found a member of staff who went looking and they found no one trained to operate the bread cutting machine to fix the 'on display bread issue'. In the end I just left the loafs of bread I wanted. Also where is the vinegar about, found pickles but no vinegar, searching and searching, I had a trolley load of messages and I just left it, too much time spent wandering around and waiting. Woman on kiosk was unhelpful also as she said she was busy helping other people at self serve. Even the Tesco extra was more helpful than this... oh and they had sliced bread, smaller shop and less staff does better, that's just stupid.

   almost 3 years ago

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