Bespoke Beauty Aesthetics

Reviews

1. Claire Kiernan ★☆☆☆☆

   Unfortunately I had quite a bad experience here. I had two Botox treatments (three areas + 1 follow up appointment). The Botox did not take effect the first time so I went back, only for it to not take effect after the second appointment either. I was offered a free treatment in future by Rachael and the opportunity to come in for a top up. I sent two emails in response to this, both were ignored. I sent another emailing advising that I was really disappointed at the lack of response and advised I had spent a lot of money on a treatment that had been ineffective. I also asked if she would still be offering a complimentary treatment. Rachael responded and falsely stated my Botox had worked the first time and that the lines I have now are a result of the Botox naturally wearing off. She advised she would honour her offer of a complimentary treatment for my next session. When I asked for clarification that this would be three areas of Botox to rectify the issue, she ignored this question and instead suggested I should probably return to my previous injector for future Botox - which just felt unnecessarily rude. Just a really poor experience. I want to make people aware of this. Before you spend a lot of money in here on a procedure, be aware that in my experience it may not be effective and you may be met with a response like the one I received.

   almost 5 months ago
2. Amanda Kinnear ★★★★★

   Rachel is lovely after going for a consultation she advised me on the best treatment to have she makes you feel so relaxed and lovely to talk to I will definitely be continuing my treatments with her and would highly recommend her

   1 year ago
3. Roland Brice ★★★★★

   Myself, my mum and my big sister all come for treatments here. My sister made the mistake of going elsewhere just after covid and instantly regretted it - the results weee nowhere near as satisfactory as Rachael at bespoke. We’ve heard she’s opening up a new clinic closest to our home which is amazing news! We can’t wait.

   almost 2 years ago

1. Frankie ★★★★★

   I’ve been going to Rachael a couple of times for treatments and I genuinely wouldn’t go elsewhere now. The moment I first walked in, I felt so at ease and comfortable. She is so knowledgeable and professional and my treatments weren’t sore at all. I also feel so good when I leave. Thank you Racheal ❤️

   almost 2 years ago
2. Natalie Chalmers ★★★★★

   I visited BBA recently for a Hydrating Million Dollar facial with Courteney and am so impressed with the whole experience and the results, my skin looks and feels amazing. Courteney was super friendly and made sure I was comfortable. I will 100% be returning for this treatment and others!

   almost 4 years ago
3. Ashley Herkes ★★★★★

   Would not go anywhere else now. Rachel and her team are amazing. This is my second time and they way she does lip enhancement is great, no pain and the results are perfect. Need to save up for more wee treatments from her.

   almost 5 years ago

1. Leila Egg ★★★★★

   I just wanted to say thank you again to Rachel for such a great experience at her Dalkeith practice yesterday. I have never felt so at ease before with a aesthetician and no pain during or after whatsoever. Highly professional and knowledgeable as well as friendly and welcoming. The results already look amazing and I’m so excited that I’ve found someone like her near me. I will always be back! Cannot recommend enough! Thanks to you Rachel and your team. Eilidh x

   almost 5 years ago
2. Keith Douglas ★★★★★

   fantastic very welcoming and professional service. No pressure approach and very knowledgeable. Results speak for themselves.

   more 6 years ago
3. Niki Frost ★★★★★

   I have a number of areas of sun damage on my face that show as dark red spots. They take a lot of covering up with makeup and I tend to be quite self conscious about them. I was looking for a way to reduce the redness and had been to Rachel at Bespoke Beauty Aesthetics for previous treatments so really trusted her to give me the best advice on how to manage the sun damage. Rachel recommended a course of peels, and most importantly change my home skin care regime (which was virtually nonexistent). I've had the first peel - which felt lovely and have followed Rachel's skin care recommendations. Whilst there's not yet been a difference in the sun damage, I think I need to see through the course of peels before that's likely, but the difference in how much clearer, softer and healthier my skin feels is amazing. Rachel also gave me great advice about every day sun protection and switched me on to a far more effective daily spf moisturiser to make sure I don't get any more sun damage. I was a little nervous about peels - having seen those horrendous pictures we all used to see off Chemical Peels back in the 80s but this eased nothing like that - it was genuinely like the best facial you've ever had! I will definitely be back to see through the course of peels as my skin is feeling amazing after only one so I can only imagine how great it'll be when we're done!!! Rachel clearly fully researches all the treatments she offers and products she promotes which ensures she is very knowledgable, can answer all your questions and really put you at ease.

   more 6 years ago

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