Chapmans Real Estate Agent in Edinburgh

Reviews

1. Erica Rogers ★☆☆☆☆

   AVOID AT ALL COSTS!!! Chapmans STILL has our “holding deposit” of £250 that no other letting agency asked for. This isn’t a deposit for a rental it was a deposit to have our application reviewed for a rental and the day our deposit hit their bank account they said someone else go the apartment. We asked to have our deposit returned ages ago and they keep ignoring us and stalling. They absolutely took advantage of us as new UK renters. Absolutely horrible and shady business!

   almost 9 months ago
2. Loni Granger ★★★★★

   Polished Properties Ltd absolutely love working with and collaborating with Chapmans. Finding agents who mirror our high standards is paramount and Chapmans go above and beyond to ensure all of their clients receive the best service. They are such a wonderful team, 5 stars from us!

   almost 10 months ago
3. Katharine Hackney ★★★★★

   I just got the keys for my new apartment, and I am ecstatic with Chapmans’ letting process. I worked with Olivia, Eve, and Joanna throughout the application process to the move in day, and all of them were friendly, efficient, and professional. Within a week of applying, I was approved and moved in. The apartment looks great, and they gave me fresh mattress protectors and a new shower curtain. I will be in this apartment for as long as I can!

   almost 10 months ago

1. Parth Dhirawani ★★★★★

   I recently moved into my new home and couldn’t be happier with both the property and the process. From the first viewing to getting the keys, the team at Chapmans made everything smooth and stress-free. The property was clean, well-maintained, and move-in ready. Communication was excellent; the team was responsive, professional, and kept me informed throughout.

   1 year ago
2. Alex R. ★★★★★

   I’m happy with my experience of renting through Chapmans. The entire process was smooth and professional, and the communication with the team was always clear and efficient. I really enjoyed their repair reporting system—it kept the flat well-maintained during my stay. I also appreciate how straightforward and transparent the renting process was, making it easy for both tenant and landlord. I’m glad I chose a property managed by Chapmans and has already recommended them to my friends.

   1 year ago
3. Liz Morrison ★★★★★

   From start to finish Laura and her team gave excellent advice and support. They found me great tennents and made sure it was maintained and a good place to live and also that it was looked after by the tennent. I absolutely recommend Chapmans to help you, if you want to be a good landlord.

   almost 3 years ago

1. Valerie Malcolm ★★★★★

   This is the first time I have used Chapman's - they found a tenant for my flat. Their approach was very thorough and they used their systems to great effect when dealing with a lot of applicants. Luke was friendly and easy to contact throughout. I'm very happy with their service and professionalism.

   almost 3 years ago
2. Kate Forsyth ★★★★★

   We’ve been really happy with our experience renting a property through Chapmans so far. Any repairs required have been carried out quickly by professional tradesmen who have also been really nice. Chapmans are quick to respond and always pleasant in doing so. Would like to continue to rent with them in the future.

   almost 4 years ago
3. Madison Luhrs ★★★★★

   Chapmans have been very friendly and attentive since we moved into our flat in May 2021. Even early on we had some stressful issues with the boiler and a couple of other minor things, but they were sorted quickly with lots of communication throughout. Our current property manager Luke is always lovely as well!

   almost 4 years ago

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