Specsavers Opticians and Audiologists - Bishopbriggs Glasgow, Bishopbriggs

Reviews

1. Lisa Connolly ★★★★★

   I recently had my routine eye test at the Bishopbriggs store. While it is a smaller shop, the staff were friendly, professional, and exceptionally helpful, without any pressure to purchase glasses. Oliver, who conducted my eye assessment, was very polite, making me feel comfortable and answering all my questions. The lady named Nicole was also very helpful, assisting me in selecting glasses that complemented my face. Overall, it was a great experience.

   almost 9 months ago
2. Sheena McGrehan ★★★★★

   Pleasant and straightforward experience and from eye test through to the collection of my glasses and I was treated respectfully by all members of staff. Members of my family and I have been Specsavers customers for many years and won’t be changing anytime soon.

   almost 10 months ago
3. Mirena Nalbantova ★★★★★

   I recently visited the Bishopbriggs branch to have my eyes checked and ordered new reading glasses. I'm very happy with the services provided. All members of staff are very caring and patient. I'm also very happy with my new glasses. This is the second time I have had my eyes tested and glasses made here. I would certain recommend to colleagues and friends

   almost 10 months ago

1. Lauren Maguire ★★★★★

   Fantastic service received today at Bishopbriggs. My little boy Caleb arrived to chose his glasses and Viki (store manager) was so attentive and spent time with Caleb to help him select his new glasses. We where made feel at ease from the moment we walked in. Well done guys!!

   1 year ago
2. Patricia Cairns ★★★★★

   Went for a yearly check up and I have to praise all of the staff in the Bishopbriggs store.They were professional, friendly and very helpful, particularly Victoria. I'm disabled and they were very helpful in that respect too. I love my new glasses and they certainly make a difference. I will continue to use this branch for the above reasons. Thank you ladies for making my visit so comfortable.

   1 year ago
3. Christine Lockhart ★★★★★

   Absolutely fantastic service from Alison at Specsavers, Bishopbriggs branch. Nothing was too much trouble for Alison, who went way above and beyond to ensure I had the perfect glasses. Contact Lenses also needed a wee tweak and this was expertly done by Eilidh and followed up by Alison. What a fantastic team with Customer Service second to none. Thank you all.

   almost 3 years ago

1. Alireza Azarbakht ★☆☆☆☆

   My 8 years-old daughter was diagnosed with her first specs on November 2022 (NHS voucher) and six weeks later, in January 2023, she was rechecked by the optometrist. I discussed the first specs frame issues with the optometrist and she clearly and explicitly confirmed and told me that she is going to issue a second NHS voucher since the first frame does not sit well on her face and also it is the new year (2023) after the first appointment and my daughter is entitled to her second NHS voucher. Then we had to wait for 2/3 weeks for the (Harry Potter!) spec style to arrive. However, when I checked in lately, the staff told me I need to pay as private pairs and they can not issue a voucher for my daughter! Of course, I did pay only because I did not want my daughter to be upset. However, I did not like this sort of unprofessional treatment and this was the last time I visit this store.

   almost 3 years ago
2. Lynne Kidd ★☆☆☆☆

   On behalf of my sister, I booked two appointments spaced apart on the same day to allow for hearing and sight appointments and was told that my elderly frail sister had to start putting oil into her ears which she did. On the day prior to her appointment, I telephoned Specsavers in BISHOPBRIGGS to confirm both appointments. On arrival for the appointments my sister was told she did not have a hearing appointment booked and was given a new appointment for four weeks later in Kirkintilloch. It beggars belief how, having made and confirmed the appointments that the management of this shop fails in every way. To treat someone who is not only in her eighties but also very frail is atrocious! Perhaps investing in staff training would elevate such a poor service. So much for care in the community for the elderly never mind mismanagement! I for one would never use Specsavers if this is how people are treated.

   almost 3 years ago
3. HANNAH ANN COYLE COLLISTER ★★★★★

   Great customer service very helpful staff have ordered another fo spare and they only cost £15.00 great value going back to get sunglasses for the summer

   almost 3 years ago

1. Alan Murray ★★★★★

   I have been satisfied with the expertise of the staff with their help in choosing frames that suit my face. They have have been very polite and always glad to help with any adjustments that may need done. Highly recommend them

   almost 4 years ago

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