Slater Hogg & Howison Sales and Letting Agents East Kilbride

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Reviews

1. Tracy M ★☆☆☆☆

   Always check your sale details before signing anything. We were given an estate agent fee which was agreed on a home visit and this was changed by the estate agent during in the agreement. Yes, you could say we should have double checked before signing the agreement however when you are in a period of grief you expect a professional service to be true to their word and you shouldn’t have the need to check paperwork. Very poor customer care and not believing their customers above their employees when we have written evidence which they choose to ignore. Very disappointing. If you do intend to use this company, always check your agreement before because what you may be quoted doesn’t seem to happen. Very unhappy customers.

   1 month ago
2. Susan Mathieson ★★★★★

   I would highly recommend Slater Hogg and Howison in Hunter Street East Kilbride. They were professional, friendly, approachable and when i ran into issues concerning outside agencies they went above and beyond to resolve then to allow me to buy my new home. Aidan the Branch Manager was exceptional, his attention to custom care was 100% at all times.

   almost 3 months ago
3. Hazel A ★★★★★

   Slater Hogg assisted me with a new tenancy. During a period of crisis supporting my daughter in my absence. They were extremely professional and efficient assisting my tenant and my daughter through the tenancy procedure. I cannot praise them enough and would have no hesitation in recommending Slater Hogg for a five star service.

   almost 4 months ago

1. Vihan Shaluka ★★★★★

   I had an excellent experience renting a flat through Slater Hogg and Howison in East Kilbride. The whole team was amazing, professional, and very helpful throughout the process. A special thanks to Hannah for her outstanding support – she made everything so smooth and stress-free. Highly recommended!

   almost 5 months ago
2. John Mccafferty ★☆☆☆☆

   Shocking service from this team namely Caroline. Enquired about property for sale and verbally made offer above asking price but after several emails and phone calls no response. Surprised they sell any houses and would never use to sell.

   almost 2 years ago
3. Craig Moffat ★★★★★

   Heather was fantastic in supporting me through the process of buying my first property. She was always available for any queries and ensured things were chased up when required. She communicated with me the whole way and this made the process easy. I would highly recommend her professional service when needing advice and support for mortgages/house buying. Many thanks again!!!

   almost 3 years ago

1. aaron george ★★★★★

   Heather our Mortgage Advisor was exceptional throughout the process. Heather was very professional in her approach and was very clear in understanding our needs and worked toward those needs consistently. Heather was very Proactive which helped us to get our mortgage offer in time. Heather knows her responsibilities and her knowledge is worth mentioning in this area. The proactiveness was also evident in getting us very good deal in insurance related issues. I recommend Heather to anyone who wants assistance in this process. Heather showed a very polite manner and showed her care in all our conversations. Heather also communicated regularly and quickly to all our queries. I will surely be approaching her in future.

   almost 3 years ago
2. Velavan Gnanendran ★☆☆☆☆

   I would not recommend Slater Hogg for their letting/ property management service. They were great at the beginning, but unfortunately that service fell away pretty quickly. The communication was almost completely absent. We had to chase to remind them to do the property inspections. The statements are opaque about the charges being applied (I had to ask what various charges were that I saw on my statement, e.g. 'CRS'). They didn't seem to take repairs seriously (once quoting me £660 to repair a shower tray. When I asked for a second quote this dropped to £156). Everything just required multiple exchanges and was like wading through treacle. I ended up switching to another management company a year ago. But I've just received an invoice from Slater Hogg for work that was done on the house 12 months ago. No explanation, no apology just an 'administrative error'. That was what prompted me to write this review. The company I'm using now are so much better and caring about customer service.

   almost 3 years ago
3. Adam Jackson ★★★★★

   I worked with Heather and Nina to sell and buy at the same time. They were very knowledgeable about the process and were a calming and encouraging presence throughout. Heather was very helpful by arranging a mortgage for the new property which accounted for my situation with a potential early repayment charge. Heather was also invaluable in checking whether interested buyers were actually able to put offers in as well as speaking to selling estate agents to get an idea of the size of the offers they would expect to receive which was greatly helpful in managing to submit a successful offer. Nina showed great interest in the house that I was selling as I showed her round which gave me confidence as I did not wish to show viewers around myself. In addition to taking the viewings, I found the feedback that Nina provided very helpful in knowing what viewers thought and gave a good idea whether an offer would likely be made which helped me know where I stood in the process. I found both were very easy to contact throughout and would definitely use both again.

   almost 4 years ago

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