Robert Dyas Bristol Broadmead, Bristol

Reviews

1. Nick Collins ★☆☆☆☆

   Absolutely shocking, paid for a Christmas present 4 weeks ago was told delivery would be the 3rd of December, on the 3rd it still said warehouse have received your order. Yesterday i received a message back saying the parcel was lost in transit and i would receive a refund in 5 days, take them 1 minute to take a payment and 5 days to give a refund. Would never use this company again.

   almost 9 months ago
2. Yuktha Bhadane ★☆☆☆☆

   If there was a 0 star option, I would have given it. A misguided staff member on the counter on Sept 7 around 1:40 pm - did not let me buy a knife. I am 24 years old (turning 25 in 2 months), after saying so - I was refused the sale of the knife. I then asked if my partner (over 25) would be able to purchase it for me - he was denied too. Unfortunately, I did not have the time nor the complete information regarding the Challenge 25 that the store participates in. (Good for me that I don't work at the store and do not need such detail.) I only realised after a quick google search and a run through the terms and conditions of RD that I only need to be over 18. The staff member did not even bother to check my ID and the rules of the store. What a pure waste of time. I should not have to deal with poorly trained, rude and unhelpful staff members. This is why this store has a poor rating because quite honestly, everything else was perfect - we loved the collection but what is the point if you can't buy anything? Train and hire better staff.

   1 year ago
3. Yarys ★★★★★

   Robert Dyas – Bristol – I don’t know why this place has such a low rating. I practically never leave the store without something I need. The staff are friendly, and the shop is always clean. Highly recommend!

   1 year ago

1. Chris Newell ★☆☆☆☆

   These guys claim items are in stock when they aren’t, you pay thousands for the item, then they blame it on their sub-suppliers…. If it’s not in stock it shouldn’t be available to purchase with a delivery date provided.

   1 year ago
2. ItzKINGcringe ★☆☆☆☆

   I got an air cooler for £89 from them that broke within a few minutes of normal use. I returned it and got another fan from them which doesn’t even turn on. They sell FAULTY PRODUCTS, stay FAR AWAY. 0 stars.

   1 year ago
3. Gem Ford ★☆☆☆☆

   Ordered online and have been sent completely the wrong item. They are in no rush to sort it out and they have now left it too late to sort this out in time for my sons birthday. Won’t be using this company again in future.

   almost 3 years ago

1. Lucas Hearle ★★☆☆☆

   Got the product I was looking for but the guy at the till was so miserable.

   almost 3 years ago
2. Louise “Busymum” Murrell ★☆☆☆☆

   Placed an order and was broken on delivery. Contacted them the first day open after Xmas to return item for a refund. Its taken 1 month and still no refund. Have ordered in the past and broken on delivery with replacement straight away (plastic storage boxes). I ordered an expensive item this time. They are saying the suppliers has no contact number (well don't use them then). At present moment talking to citizens advice about them. AVOID AT ALL COST !!!

   almost 3 years ago
3. Ashley George Bridle ★☆☆☆☆

   Run an absolute mile. I recently left there because of bullying and discrimination while being forced out the company by the store assistant manager and another store manager because of my mental health. Don't work there period. As for the prices it was the biggest ripoff I've ever seen. You're better off elsewhere. Reputable isn't a word that should be link with that company.

   almost 3 years ago

1. Jane Baker ★☆☆☆☆

   The staff on duty when I went in to buy an item were off hand,rude and unpleasant. Reminded me why I NEVER go into Central Bristol shops but there is not one at Bath.

   almost 4 years ago

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