Boots Pharmacy

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Reviews

1. Lucia Bowie ★★★★★

   Amazing pharmacy and team Always busy but there are simply the best Only want to use this pharmacy- customer care always front and centre

   almost 2 years ago
2. D L ★☆☆☆☆

   Awful. Staff are incompetent and miserable There are better chemists in the area. Mackies on Glasgow Road have the 24hr robot dispenser and they deliver.

   almost 3 years ago
3. Do Len ★☆☆☆☆

   Literally lie to your face about not having prescriptions that they do. Push their issues back onto customers to resolve. Take no responsibility whatsoever about locating prescriptions that they already have. Openly discuss prescriptions/medical conditions in front of other customers. No compassion, no care, no commitment to a basic level of customer service. Pitiful.

   almost 3 years ago

1. Liz Warren-Corney ★☆☆☆☆

   Very unreliable for repeat prescriptions. Put me on a 2monthly reorder despite my prescription only being for 1month of tablets. Tried to blame my doctors, despite it clearly being their fault. When when it happened a second time told me I should ring them to remind them to reorder - er what's the point of it being a *repeat* prescription then. Downright dangerous to my health leaving me scrabbling for my medication or missing doses. I'm going to move pharmacy.

   almost 4 years ago
2. Jane Rickards-Hill ★☆☆☆☆

   Gone rapid downhill in the last few months. Don’t let you know if your prescription is ready or in our case if the prescription has an issue. Left my 9 year old with no medication after a week of having the prescription and not ordering it. Had to drive round 6 chemists at rush hour and finally got some in Govan. Shame on you Boots Ralston - not acceptable customer care. You didn’t even offer to phone other chemists for a stock check. Just nothing at all.

   almost 4 years ago
3. Wilson's Watches ★★★☆☆

   Good service on the whole but need clearer communication regarding closing on holiday Mondays and half day Saturday. Was not informed of this when requesting asthma prescription inhaler, resulting in me running out.

   almost 4 years ago

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