Hound Around Day Care

Reviews

1. Rachel Orr ★★★★★

   My dog Archie has recently just started going here and he is loving it! The outside areas are perfect as he loves to play and there is so much space for all the dogs. Staff are all so friendly and made me feel at ease with leaving him in their care. I love seeing all the daily pictures uploaded on Instagram and makes me happy seeing Archie having fun

   1 year ago
2. Kim Denholm ★★★★★

   I very highly recommend Hound Around. Almost a year ago, I began sending my dog twice a week for social interaction and supervised play and I have genuinely had to add a third day because she loves it so much. Mention the word ‘school’ to Tawny and the ears prick up and she starts looking for her collar. To see her scrabbling to get out of the car when we arrive shows how much she loves going. Invariably when I arrive to collect her, she is having such a lovely time that I get the very strong impression I’ve spoiled her fun by coming to pick her up! It means such a lot to me that I can leave her in a safe, kind place where she has fun, stimulation and lots of activity. The communication from Danielle and Steph is excellent and the photos that are posted after each day are testament to what a superb place it is. You can see from the photos and videos (and there are some absolute crackers!) just how much enjoyment the dogs are having and how good the facilities are. It is also so nice to see from them how the dogs form friendships and Tawny definitely has her ‘school besties’. I also really appreciated how reassuring the staff were when Tawny first started. At the time, she was quite skittish, due to being a rescue and having just lost her adopted elder brother, but they took time and patience, coaxing and reassuring her until she quickly settled in. It was such a good move. I wouldn’t think of Tawny being anywhere else for daycare. I’m so glad I found Hound Around.

   1 year ago
3. Tatjana Zaiceva ★★★★★

   Good facility - staff seem friendly and engaged with dogs. Very polite woof van driver and owner Danielle always happy to answer any queries. They take dogs of all sizes it seems, but keep them separated by size/age/temperament. The area where the dogs are is secure and there’s loads of space for them to run around. My puppy really enjoys it. He goes straight to sleep when he’s back home! The only minus is the location if you’re not driving, as getting there by public transport is a mission. They do offer pick up van service though, but you have to book in advance and via email.

   almost 2 years ago

1. Jeni Bond ★★☆☆☆

   Update to my review : some of the comments in the response below are actually not true at all, at the initial visit I was not allowed to watch from the window, despite asking if I could, and I was never insistent about her going into the field. I allowed the staff to handle this in the way they suggested and now I just feel it was not handled well. I witnessed a staff member grab her by the collar and pull her into the area before the door. This kind of approach can stress out anxious dogs. Original review: I tried to take my dog here after hearing some good reviews but was disappointed. They didn't introduce my dog to the existing dogs in a controlled manner, or slowly, they just put her in a field with a large number of dogs (up to 40 they said) that obviously she didn't know. If I were put into a group with 40 strangers I would be nervous too, and in my opinion this is not a smart approach. They were unwilling to work with her anxiety, told me she was mouthy with dogs, (which she does when she is exerting boundaries with puppies/badly behaved dogs), and they also said she was snapping at people, which in my 9 years of having her I have never seen her do except once when she was handled very aggressively by a vet. I was not allowed to watch or go out with her but what I did observe was someone aggressively pulling her by the collar. They just didn't seem to have an approach that embraces dog handling expertise. My dog went to a smaller daycare for years and has been hiking with doggy groups for a long time and never once had an issue. I agree that she does have some anxiety on initial meetings, but my expectation of a daycare that handles up to 80 dogs per day is that they should be able to demonstrate significant knowledge and expertise in handling and caring for dogs. And given that they were not willing to take her on as a client I did not expect to be charged for the 2 hour session, but they insisted.

   almost 3 years ago
2. Jenny Kemp ★★★★★

   This is such a great doggy daycare facility, it’s a gem! The site is large with plenty of space for dogs to play, the staff are all excellent, very caring and safety conscious, and we’ve appreciated the flexibility around changing pick ups and drops off to fit around our work and other commitments. Our dog is excited to go every time and always so well looked after, and tired out! Thanks to the excellent staff.

   almost 3 years ago
3. Michelle Ramsay ★★★★★

   Hound Around is amazing and such a find! Our Romanian rescue has taken a little bit of adjusting and has been so timid and nervous but after one day at Hound Around with the amazing staff and playing with the other dogs she has improved so much. Her confidence is soaring and going to Doggy Day Care is definitely her favourite day of the week - she is so excited to get there. Cannot recommend enough, the team there are fantastic.

   almost 3 years ago

1. alison caldwell ★★★★★

   Our dog has been going to Hound Around Day Care for a couple of weeks now and it has been fantastic. Danielle and the team are fantastic, reliable and really caring towards the dogs. Rocco is always really excited in the morning when we take him to day care and his socialization outside of day care has improved a great amount. The updates on instagram are also lovely to see!

   almost 4 years ago

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