I've used Downend Autos for a while now, they've always been upfront about potential costs and honest about the value of carrying out work (opposed to selling/scrapping). As a good value, friendly, local independent garage I'm happy to keep giving them my business.
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About Us
Downend Service Centre Ltd is a highly regarded independent garage located in the heart of Bristol, serving the local Cassell Road and Downend communities. For years, this trusted local workshop has provided motorists with a reliable alternative to expensive main dealers. The garage specializes in comprehensive MOT testing, routine vehicle servicing, and complex mechanical repairs. Their skilled technicians are fully equipped to handle engine diagnostics, water pump replacements, and troubleshooting intermittent electrical faults. Every inspection is carried out with meticulous attention to detail, ensuring your vehicle remains safe and roadworthy. Clients receive clear, itemized bills and honest advice before any repair work is undertaken. Customers consistently praise the team for their friendly, respectful, and non-condescending communication, particularly highlighting how comfortable female motorists feel. Reviewers also appreciate the speedy turnaround times, fair pricing, and the welcoming waiting area. The garage's reputation for honesty and trustworthy advice has earned them a loyal following throughout the region. Contact Downend Service Centre Ltd today to book your next service or MOT with a team you can truly rely on.
Amenities
Payment & insurance
- Accepts credit cards
Facilities
- Waiting area
Services
- Electrical diagnostics
- Fault diagnosis
- Mechanical repairs
- MOT testing
- Vehicle servicing
- Water pump replacement
Reviews
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Paul Bradshaw-Price ★★★★★
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Louise Jarman ★★★★★
What a brilliant garage! I had an intermittent fault with my Corsa and had taken it to 3 different garages and got charged a lot of money for different things without the problem being sorted out. I took it to Downend Service Centre and the fault was found straight away and I have had no problems with it ever since. I can't recommend them highly enough.
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Mark OKeefe ★★★★★
Took my sons car in due to a noise coming from the engine. New water pump fitted. Excellent customer service as always. Nothing seems to be too much trouble for them. Excellent knowledge of motor vehicles and fantastic attention to detail. So friendly and honest. Would highly recommend. X
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Gemma Jennison ★★★★★
The best, most reliable place I’ve ever taken my car. As a woman I’ve had some awful experiences with garages - but I always feel safe taking my car here and rely on their honesty and scrutiny on any car I purchase. No work is ever undertaken after inspection without a full & frank conversation. I highly recommend them.
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Kav Kaur ★★★★★
My car needed an MOT asap and as my usual garage was booked up Downend service centre was able to book me in as soon as. Great honest service, friendly staff and a very reasonably priced MOT! Advice on my cars advisories was also very helpful. Overall, it was a great garage/service centre and I will be using them again!
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Owen ★★★★★
Really excellent service. Took my car in due to vibrations at idle and when pulling away. Kept me updated throughout and the service was cost effective and speedy! Showed me the old parts, explained what was the issue, and a nice itemised bill too. Thank you for a great service 5/5!
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Sophie Hooper ★★★★★
This garage is absolutely fantastic. Friendly and trustworthy. I rang with an expired MOT and they got me in within a couple of days. Lovely waiting area, felt safe and at home here. Will be using this garage from now on! Thank you so much :)
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Jade Edwards ★★★★★
Needed an MOT urgently the day after The Queen's funeral. The garage managed to get me in the same day and then finish the work required the following day. They were amazing and made a stressful situation a lot easier! Highly recommended.
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Abbi Stell ★★★★★
I used to take my car to the main dealer for it's MOT but I was concerned about the costs they quoted. My mum recommend this place and I've now been coming here for a few years. Their prices are a lot more reasonable and the staff are so knowledgeable, friendly and helpful. As a woman, I've had my share of mechanics speaking to me like I don't know how a car works, or trying to bamboozle me with technicalities. But here they explain things and aren't condescending with it. I'd definitely recommend them to anyone.
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FAQs
What is the address of Downend Service Centre Ltd?
Downend Service Centre Ltd is located at 50 Cassell Rd, Bristol BS16 5DE, UK
What is the phone number of Downend Service Centre Ltd?
You can contact Downend Service Centre Ltd at +44 117 956 5618
How can I get to Downend Service Centre Ltd?
You can find directions to Downend Service Centre Ltd by following this map link