Motor Services Of Chepstow Ltd Chepstow, Tutshill

Reviews

1. Matthew Haywood ★★★★★

   I've bought 4 cars from Motor Services over the years. They carry out all our serving, MOT and repairs. They are always pleased to help and everybody who works there is friendly and helpful. I would have no reservations at all in recommending them. Their car sales are backed by their own aftercare and all repair work is well priced and you always get good progress updates from them. 5 stars all the way.

   almost 9 months ago
2. Alexis Wreathall ★☆☆☆☆

   Avoid at all costs. Typical car salesman who say the right things until the car is off the lot. Issues from day 1 when they contacted me to collect the vehicle from the garage they selected. Vehicle wasn’t ready. Upon collection the key fob was damaged beyond use: they promised a replacement and then never followed through with this. The clutch went soon after purchase with a full service revealing a number of issues that were in place prior to purchase. Do not trust these snake oil salesmen.

   almost 9 months ago
3. Daniel Tate ★★★★★

   Recently bought a car from these guys and could not be happier with the service. When I first got in contact with them, there was no pressure from themselves whatsoever. I made a long trip to come and view the car as it was the best price car I’ve seen. Upon arrival, there was no hassle from Ben. He let me take the car for a test drive, I fell in love with the car and organised to pick it up within the next week,. Car was freshly MOT and service and cleaned for my arrival. Cannot fault them at all.

   1 year ago

1. Liz Kemp ★★★★★

   Very impressed with this company and especially Ben who has been brilliant. I travelled a 260 mile round trip to view a used car which I subsequently bought a couple of weeks ago. They couldn't have been more helpful and even collected me from nearby station when I went to pick vehicle up. Unfortunately and totally unforseen a couple of days after I got home the water pump died. Car was under warranty and Ben immediately got it sorted for me to get a replacement under the warranty. He phoned my local garage and organised payment for the work . I couldn't be happier with the car and the service from this garage.

   1 year ago
2. Kev Ackerman ★★★★★

   I needed to buy a new car with extremely short notice(my mum’s funeral was a day away!) as someone drove into my car. Looked on the website and found one here and explained the situation and to Ben and in less than an hour I was driving it home. Fantastic service all round, cars are sold here with mot and service but as I rushed the deal through they said give us a ring in a few weeks when things have calmed down for you and we will sort it out then. Highly recommend this business.

   1 year ago
3. Matthew ★☆☆☆☆

   I was actually laughed at here by one of the mechanics when I needed a new clutch in my van. Was told it wouldn’t fit on the ramp due to its height - fair enough, but no need to laugh at me. Won’t be going here again for anything.

   almost 3 years ago

1. Benjamin Giddings ★★☆☆☆

   Only bring your car here if you have ALOT of money to spend. Charged nearly a £100 for an MOT that passed with flying colours, and for checking a fault light. Next time I'll take a groupon deal for £20

   almost 3 years ago
2. Jordan Wood ★★★★★

   Purchased a golf at a great price from Motor Services. It came with 3 months warranty, there was a small issue with brake pads making a noise after a two months of driving. I spoke to the garage and they were happy to put a new set of brake pads on the car for free and even let me loan a car for the day whilst doing so! Would recommend to all

   almost 3 years ago
3. Ali Gyles ★★★★★

   Absolutely brilliant. Can't fault the service I received from Ben and would highly recommend if you're looking for a good used car.

   almost 3 years ago

1. IcY ★★★★★

   I've used them for the odd investigation, repair and MOT with remedial work. I think they are a fantastic garage. Clear communication, I'm happy with the price point and so far all the work done appears to have solved all the issues

   almost 3 years ago

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