Had to microwave whole order as it was freezing. Then found my wifes chicken royal was a pile of lettuce and mayo with no chicken Absolutely useless place avoid
It is really bad. Burgers were freezing cold and burgers buns as far I could see were not fresh - two lattes were black coffees, fries were reheats - £12 for something I wouldn’t give to an animal. Staff don’t offer refunds…It is really poor. Please don’t go - it is awful.
Bought the two of the new Wagyu meals. Probably the worst burger I have ever ate. One tiny tiny bit of lettuce on it. No camerlised onions. No mayo. Nothing. I would maybe see the point if it was busy. Place was quiet. . Totally and utterly disgusted with what I received considering it was meant to be the new prime burger. I wouldn't think Gordon Ramsey would put his name to that if he seen what was being put out. Don't waste your money.
I received my order which stated “this order was packed by Brooke please feel free to leave a google review”. I understand how busy these shops can be but my bacon double cheeseburger was not included and was the main item of the order. Thanks :))
Amazing customer service from the young team on 20 Jun at 8 pm. Better than any other Fast Food Chain I have been to. They got our order wrong but were quick to make a fresh burger. The vegan patty was disgusting. However that's a fault of BK and not this particular restaurant. Thanks team!
Ordered the gourmet king peppercorn Angus - delicious! Member of staff Derek very helpful and friendly. Other staff working hard to keep the place clean sweeping floors in between busy moments of service which is great. Will definitely be back!
Brilliant Restaurant!! Out of all the Burger King’s, this is the best. So busy but that does not effects the service speed. Very clean and perfect quality food. Perfectly managed place.
Visited this Burger King today with my partner and we really appreciated how friendly and helpful the staff at the drive thru were. 10/10 customer service and the food was perfect too- thank you!
Horrible experience. I personally work for a franchised Burgerking and this service I got from here was terrible. Never got a receipt so I asked for one. Took them 20mins to finally get me one. The shift manager (TL) never caught his name as it wasn’t properly on his uniform. He has blonde/brownish hair and black glasses. He was not very nice and had no customer service. Along with this other staff had no sense of urgency while our food sat in the chute for at least 10mins. Bearing in mind food can only sit in chute for the maximum of 10mins so again breaching protocol. Also the TL was not out on the floor helping other TMs which personally isn’t how a manager should act.
My burger cost me £8.00 plus delivery cost and tip it came to £13. Which I gladly paid because I have severely damaged my Achilles tendon and can barely stand it's so painful. So I did the next best thing and ordered what I thought was a char-grilled burger. My burger was cold, old and clearly pre-made several hours ago. I've frequented Burger king in South Africa and Vietnam and always got superb quality. It's an extremely expensive burger and I was hoodwinked. Even the Cheese on my burger was burnt!!! Macdonald's burger equal would have cost me £1.00. Shocking quality.
Burger King is located at FORGE RETAIL PARK, 5 Biggar St, Glasgow G31 4BH, UK
You can contact Burger King at +44 141 319 7321
You can find directions to Burger King by following this map link