Superdrug

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Reviews

1. Christina Morgan ★☆☆☆☆

   I have shopped in this store for years and today I had the worst experience by a check out assistant. I am going on holiday and I went to the Superdrug Silverburn store to buy items for our holiday. I was informed that I could not purchase a box of paracetamol, Ibuprofen and sinus relief medication as there was also paracetamol contained in sinus medication. I explained that the sinus relief is not for me. I tried to explain that the sinus relief was for my son and the box of paracetamol and ibuprofen were to take on holiday. I was as immediately faced with an abrupt and confrontational check out assistant that was clearly very trigger stacked. I had ask if I could pay as a separate purchase or come back later to buy for my son and I was shut down immediately with the check out assistants confrontational manner. The woman check out assistant continued to say ‘I don’t make the rules, I only work here and no you can’t come back later or pay for medicine separately’. I said ok I’ll take the sinus medicine today with my purchase and I said to the woman checkout that I was not being a problem I am not arguing with you, I wanted to explain how ridiculous this is and to save going to Boots the chemist or to come back another day. I was then faced with further hostility and push back. She stood back and stared at me and spoke to me like I was creating a problem in which I was not, I was only asking a question but that was a problem. So I cancelled my purchase that was over £50 and left the store with nothing. I would not have given this store the sale today due to being served by the most unfriendly check out assistant I have met in years. The Superdrug rules on the sale of Paracetamol is ridiculous, one box can cause paracetamol overdose, don’t need anymore than one box. I studied pharmacology. I have just been to Boots and purchased what I needed. Paracetamol, Ibuprofen for my holiday medicine bag and sinus medicine for my son without any issues. Explained what the medicine was for and that was all that was asked by the pharmacy staff.

   almost 8 months ago
2. Puoja Rajen ★☆☆☆☆

   I went to the beauty studio in Superdrug Silverburn to get eyebrow threading. she was very unprofessional and made these scars. Not once she made me comfortable and ensure if I was ok. She knew her method was causing scarring and she kept quiet. No hygiene in that place. Beauticians use a cotton pad and a fluffy brush to brush off the hair off your face but she used her bare hands to wipe it off. Not sure if she washed her hands prior to it. Never going back. Waste of £11. Don’t ever go to that threading place

   almost 8 months ago
3. Yosr M ★☆☆☆☆

   Avoid Superdrug nail institute in silverburn. I went yesterday for a manicure. The service was terrible, i dont even know if the woman was a real professional ! I had the worst nail polish service done. First the nail polish was very dry, she was putting inside the nail remover liquid infront of me. I was shoked ! As you can see today i already have the nail polish that disappeared from my nail. Judge by yourself. Dont waste your money there.

   1 year ago

1. Sharon Kane ★★★★★

   I went into Silverburn to be a model for Lianna and Becca as the were getting accessed for acrylics, these girls passed with flying colours and I had a lovely set of nails. These 2 girls are a credit to your company so much so that I will definerly be a returning customer. Keep up the amazing work girls, yous are very talented and professional.

   1 year ago
2. Rosa Paula ★★★★☆

   Really good store. A great size with a big range of products and loads of deals.

   almost 3 years ago
3. L ★☆☆☆☆

   I visited the Beauty Bar at 17:30 on the dot and was told I couldn’t get my eyebrows done because they close at 18:00 and had two people waiting. Someone then came up behind me who had paid previously and returned, and the manager (not sure of her name, long dark hair) said it was ok to take that client because they had paid. Bizarre management decision to say they couldn’t take me due to the beauty bar closing in 30 minutes but they were able to take the person after me? I’ve been going to the beauty bar for months but will be finding a new salon after this experience.

   almost 3 years ago

1. Bushra Hussain ★★★★★

   Came to get my toddler's haircut done by Nikki. She was absolutely amazing! So patient and brilliant with my crying scared toddler. He was scared from all the tools but Nikki managed to get the cut done and she done such an amazing job. Thank you!

   almost 3 years ago
2. Susan Williams ★☆☆☆☆

   Disgraceful service my nail appointment at Glasgow Silverburn was cancelled while I was waiting to go in. Was getting my nails done for my sisters wedding and they showed absolutely no signs of trying to help me and would not try and squeeze me in kept offering me an appointment another day although I had explained I would be going abroad the next morning. Don't use if you are looking for reliable service I certainly never will. . VERY DISSATISFIED.

   almost 3 years ago
3. AnneMarie McLaney ★★☆☆☆

   I've had a few hair cuts here by the same stylist, I have short hair, the first cut was good but each cut afterwards is being cut completely out of shape! Could not recommend.

   almost 3 years ago

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