Low Waters Veterinary Centre

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Reviews

1. Loraine Maher ★★★★★

   We have been with Low Waters Vets for almost 2 decades now and the care, support and dedication to our dogs well being has been nothing short of INCREDIBLE. Our beloved mini schnauzers Tigi, Rubi & Monty (all sadly now in dog heaven) and our current mini called Eddie have all received wonderful care form the Low Waters team. Through their lives (and their passing) we probably saw Lesley the most and she was the vet that walked us very gently through the euthanasia of the first dog we lost - it was daunting and terrifying, but Lesley was so compassionate and supportive and prepared us well for what was to come. We've got to know all of the team over the years and ALL of the vets, vet nurses and reception staff are truly fabulous. We have always felt in very safe hands and everything they have done for us was 100% in our beloved dogs best interests. We still have our wonderful Eddie and hope that he is with us for a VERY long time to come.

   almost 6 months ago
2. Isabelle Thompson ★☆☆☆☆

   Bitterly disappointed with service .. we had to have our dog put to sleep on Tuesday . You can imagine the emotional state we were in at that time and left immediately after. This is the third dog we’ve had pts and always have done this . This time we assumed he would be sent to crematorium like before but when we phoned today Friday to ask about his ashes we found he was still at vets as crematorium has to be paid upfront . We asked why we weren’t told about this new way of doing it at the time or by a phone call to be told they were giving us time to get over it . They had ample time to tell us when we were giving consent to put him to sleep as we chose the container his ashes would be put in at that time too .. so if we hadn’t phoned today how long would he have laid there .. as it is he will be there all weekend as it was too late for him to be collected today . I’m afraid after 25 years with this vet this last year I’ve found it’s gone downhill . Paying for two visits for same thing to find there isn’t anything they can give us so why asks us to go a second time two days later . that time it was diaherra . Both times she got a health check .. both times paid for . I’m afraid I’ll be looking for a new practice.. really really disappointed and upset about this as when we pass the vets we know he’s still in there . It’s bad enough having to go through all the upset without this being added to it . More so when it was left up to the receptionist to tell us I’d have thought when she went to check someone in authority would have taken over ..

   almost 7 months ago
3. Lord Robert Lochore ★★★★★

   Great vets all staff very caring my Newfoundland puppy loves them

   almost 8 months ago

1. david James ★★★★★

   Been with the vets for several years. Days ago we had to put our little pug roxy to sleep. Had good experience with the vets. Only down fall is costs but every vets are the same we had insurance so it took alot of weight of our shoulders so always get ur pets insurance. I would like to thank all the staff whoever dealt with Roxy and i want to thank Lilly slas she dealt with roxy the most she is very professional in her job. Thanks everyone

   1 year ago
2. James p Mahon ★★★★★

   Outstanding medical guidance and care from Lilly. We had never been to this vet before, or had any dealings with them, arrived with an elderly jack russel with a torn cruciate ligament who was in distress. The response we got from Lilly was incredible. Her manner and disposition put our dog at ease immediately, the care and attention she provided was some of the best i have ever experienced from any form of medical profession in any country i have ever been in. Coupled to this was her ability to articulate calmly and clearly the options available, she put my pregnant wife and i who were both in distress at ease and was honest and kind and professional. So grateful to have met someone like this who is a consummate professional at one of the most difficult times for us and our pet. This employee, their decorum, their knowledge and their honesty put us at ease. A fantastic employee to have and a credit to any organisation, i would poach them if i worked in this field. Dr J Mahon and Counsellor Z Mahon.

   1 year ago
3. Cath Mitchell ★☆☆☆☆

   Horrible vets only interested in the money, no compassion for the animals whatsoever, Took my wee dog in as she wasn't well, charged me £295 told me to bring her back in the morning, knowing she was in a lot of pain, I took her home and the pain and stress she was in all night was heartbreaking to watch, back in the morning and she had to be Euthanized, please find another vets

   almost 3 years ago

1. Chris Clarke ★☆☆☆☆

   Disgusting vet, countless charges for "consulting" even though they tell you to bring the animals back to "check up" they start something, don't see it through but charge you for every visit and every "try" and then say "you know it's biology it's not easy" after 2 years the dogs worse. Charged a fortune and no resolution. Absolutely disgusting. Don't bring your pets here. They left my dog with an open wound which got infected Haven't had one thing fixed and more things are compounded from their "tries". I've had a lot of bills though. They'll charge you a consultantation fee, tell you to come back and see how he's doing, charge you another consultion fee even though it's the same unresolved issue and they asked you to come back. Time after time. New consultantation fees and for what.? To look at him for 5 mins and tell you to bring him back after to just rinse people. Time after time for years. Took us for Muggs. These people are money making rats.

   almost 3 years ago
2. Debbie Montague ★☆☆☆☆

   My dog will be moving from this vets as soon after today. Nothing more than a money hungry establishment. That could have cost my dog her life. If management want to contact me my details will be on my formal complaint that's in the post. As the people I spoke to today didn't give two monkeys.

   almost 4 years ago
3. David Caie ★☆☆☆☆

   Really depends which vet you get. One is the loveliest person ever with very good customer care. The other is so ignorant, rude and downright arrogant. The vet practice themselves are very much 'mo money'. I understand it's a business but I feel its every opportunity to get more money out of you. I would leave and go elsewhere if there were any other local vets with vacancies.

   almost 4 years ago

1. Danabhadri Fergusson ★★★★★

   Lovely people. Dog had tarter removed from her teeth and 4 extracted. At post operation appointment she pulled me in the door wagging her tail.. That says it all!!!! . The monthly pet care plan is really good value

   more 6 years ago

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