Pets N Vets

Reviews

1. Helen Corcoran ★★★★★

   We needed emergency out of hours assistance after our puggle injured herself. Staff were calm, welcoming and attentive. Bella got the best care and treatment needed and price was reasonable

   almost 3 months ago
2. Connor D ★☆☆☆☆

   I have been a customer of this practice for almost 3 years, all my 3 dogs are on the £20 (£60) total plans for their routines treatments. One of my dogs Milo is a rescue from Bulgaria, when I registered at the practice the vet seen he had a Brucellosis negative result. I was told that was fine no issues at all. I went in today for their routine vaccines & the vet told me the policy has changed. I was so upset because they basically said to me if my dog was bleeding internally on a table they wouldn’t treat him, my dogs are like my kids & I love them so dearly, so to speak about my dog in that manner was horrific & very upsetting. I was told I’d also be charged £82 for this test, I feel really upset & angry by this. I have been a loyal & faithful customer of theirs these past few years & I have been so badly let down by this experience, it was horrible. The so called lead vet called back when I got home as I called up really upset, I found her manner very condescending & abrupt. I would now not recommend this practice whatsoever which is a shame as I thought they had heart until today. Do yourself a favour take your money elsewhere to a practice that actually values you & your animals.

   almost 3 months ago
3. sam pat ★★★★★

   If your not with the Roundhouse veterinary Hospital, I'd say join them or their other vet throughout Glasgow, I swear you won't be disappointed. . This veterinary Hospital went above and beyond for my my beautiful cocker and answered all my questions putting me at ease also. They treated my dog like she was part of the family and I really can't thank them enough.... 20 out of 10

   almost 3 months ago

1. Caoimhe Barrett ★★★★★

   We switched to this vet because we were unhappy with our previous and our dog was very unwell. The care we received was thorough and compassionate, all the way until we had to make the decision to say goodbye to our beloved dog. It is more expensive than others but in this case, you get what you pay for and we’re happy that our dog was in the least amount of pain possible when she passed. The only negative I would point out is that when it came to insurance claims, there was a lot of confusion it seemed - doesn’t matter to us anymore though unfortunately.

   almost 4 months ago
2. Marie Mullarkey ★★★★★

   The roundhouse pet’nVets are excellent all the staff are great at their jobs. The reception staff are very friendly and welcoming.The vets are very professional and explain medicines and why Missy needs them. We have been using their services for years. They know us well and more importantly they know our dog Missy very well. We have faith in their services and know they put the best interest of Missy’s health and wellbeing

   almost 6 months ago
3. William Kerr ★★★★★

   Lovely staff very nice and friendly very helpful

   almost 2 years ago

1. April Praeger ★★★★★

   Always a friendly visit. Staff are lovely and gentle with my cats.

   almost 3 years ago
2. frances whyte ★★★★★

   Very relaxed feeling when entering vet hospital staff very polite and very good with my dog can't fault them would give them 100% for service provided

   almost 3 years ago
3. James Mcardle ★★★★★

   Dropped off my dog for treatment, very happy with the results, the vet went over everything I needed to know, the staff were helpful.

   almost 3 years ago

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