Sparkling Direct: Champagne Gifts - Wine Gifts Trowbridge, Semington

Reviews

1. Louisa hijazi ★★★★★

   Placed an order for a boxed bottle of wine and birthday balloon. Ordered on Monday and requested delivery on the Thursday for a special birthday. Was kept informed of order status via 3 emails (processed, dispatched, delivered). Gift was delivered on the Thurs as requested, and recepient was delighted with his gift. Order was placed from Ireland. Would happily recommend and would use this company again.

   almost 3 years ago
2. MD A ★☆☆☆☆

   Do not buy from this company!!!! We could never recommend this company again sadly. An order was placed in November 2022 as a Christmas gift to a very dear & special friend with a confirmation email received and delivery date agreed. Sadly the gift was NOT delivered on the day (23rd December 2022) we had planned but arrived five days later with no apology or explanation. Despite emails and attempted calls, (with messages left) to the customer service team we have had no response from anyone. VERY POOR CUSTOMER SERVICE!!! WE WILL NEVER USE THIS COMPANY AGAIN NOR RECOMMEND IT AS IT IS VERY UNRELIABLE.

   almost 3 years ago
3. Gemma Marshall ★★☆☆☆

   I ordered a bottle of chablis for my boss for Christmas back in November to be delivered yesterday. I recieved no tracking or anything, so contacted sparkling direct and I was told that I should recieve a tracking number from DPD last night (20th Dec which I didn't get) I contacted DPD today 21st Dec and they couldn't be more helpful. Sparking had only put the area my parcel was going to with no name, steet name or postcode. (Which I had supplied them with) Please be very careful when ordering from these my parcel nearly didn't get delivered because of the above.

   almost 3 years ago

1. Louise Stinchcombe ★☆☆☆☆

   I’d give no stars if it was possible. My order is now over two weeks late and, despite having received several emails stating it’s out for delivery/been delivered, no order has arrived! This is particularly frustrating as valuable time has been wasted waiting in for the order to arrive. Furthermore nobody at Sparkling Indirect seems bothered about responding to customer queries. I’ve emailed them numerous times and have received no response. Do yourself a favour and order from any other company.

   almost 3 years ago
2. Roger Westbrook ★★★★★

   Being in South Africa and having never shopped online for wine in the UK, I was a little skeptical when narrowing down my options of a service provider. Sparkling Direct not only offered a reliable and simple process, they went as far as to contact me personally to ensure all was on track until the final delivery. An excellent, personal, affordable experience. They will be my go-to for UK purchases.

   almost 5 years ago
3. Jane Head ★★★★★

   I recently used Sparkling Direct to send a gift to my friend in the UK, living abroad I have had some dreadful experiences from other companies, so I was a little apprehensive! However, the service was fabulous, I had updates at every step via email and on the day of delivery they kept me informed about the whereabouts my gift. My friend received a phone call to inform her what time the gift would arrive. Everything went smoothly. I would definitely recommend this company and I will always use it when I need to send gifts.... well done!

   almost 5 years ago

1. Tanya Clarke ★★★★★

   I have now used Sparkling Direct on two occasions, both to order multiple gifts of a single bottle of wine for delivery in the UK and Netherlands for work thank you gifts during the pandemic. I have found the website so easy to use for doing multiple orders, it is all laid out really well and the email updates you get for each order is really helpful. You know your order is being dealt with professionally and efficiently. I cannot recommend this company enough and would definitely use them in the future. Thank you Sparkling Direct for such a great service.

   almost 5 years ago
2. Linda Wallace ★★★★★

   It was fantastic to find a local merchant where I could arrange a lovely gift for my son's 33rd birthday. We live in Australia, so to send gifts to Manchester is expensive! I just googled, found "Sparkling Direct" and had plenty of choice to purchase on line. With an added birthday balloon attached, the gift was perfect. Delivered on time for his birthday as requested. I was kept up to date with delivery via Messenger. A great service and I highly recommend them. Thankyou to the team at Sparkling Direct.

   almost 5 years ago
3. Jo & Kevin ★★★★★

   Excellent service. Ordered two champagne bottles for friends and both arrived on time. For one of the orders we put down the wrong address and had to quickly send an email to the team to get the address updated. Sparkling Direct replied really quickly and made sure the address was changed and went to the right place. Thank you so much, we had two very happy friends.

   almost 5 years ago

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