St Michael's Maternity Unit Hospital in Bristol

Reviews

1. P Amy ★☆☆☆☆

   I had an extremely traumatic experience at this hospital and would never return. From the beginning, the care from the midwives was unprofessional and lacked basic support. During my induction, the midwife caring for me seemed completely unsure of what she was doing. I was told I was 9cm dilated and instructed to push, which put my body under an enormous amount of stress. Later, the midwife returned and told me I was actually only 5cm dilated. This inconsistency and poor judgement ultimately contributed to the situation ending in an emergency C-section, which was then complicated by an infection. After the surgery, the lack of care continued. I was left without support when I needed it most. On my first night, after physically bleeding all over the bed, I asked a midwife for help to be cleaned up and was left alone despite clearly needing assistance. This was incredibly distressing and unacceptable. The environment itself was also unprofessional. Midwives were swearing loudly late at night in the corridors, showing a complete lack of respect for patients who were trying to rest and recover. I have severe anxiety and had very high expectations of this hospital, but this experience caused me significant trauma. The lack of compassion, competence, and basic dignity shown throughout my stay was shocking. I would never, ever go back to this place and would not recommend it to anyone, especially those who are already vulnerable or anxious. If I was you I would stay away

   almost 8 months ago
2. Clary White (CwhiteArt) ★☆☆☆☆

   Delivery suite midwives lovely, after giving birth my son had to go into nicu for surgery. I then had a hemorrhage as not all my placenta came out, I assumed they told my partner and mum as they left the hospital. They were not contacted and heard from me the day after. I was then transferred up to ward 73 where the midwives and staff were very unwelcoming, due to my son being on nicu I would visit him up there regularly but was never called down to have meds or obs done.

   almost 2 years ago
3. Harriet Hancock ★★★★★

   I had my first born c section here and had a wonderful experience. All the staff we came across were incredible. The midwives were incredibly supportive and helpful with breast feeding support during our 2 day/2night stay there.

   almost 3 years ago

1. C W ★★★☆☆

   Beware ward 73. Although I had a traumatic birth in the delivery suite, the staff and care were exemplary. I felt so looked after. I was then transferred to ward 73. The difference was night and day. I was given very little information on anything, such as what support I could expect from the staff there, when food might arrive or facilities available such as mother and baby rooms (Only discovered these days later as helpful for happy changes). After visiting hours, I felt completely alone. Having a catheter meant I was limited in my movement so I rang for help with my first dirty nappy. It took quite some time to get anyone and when someone came around they begrudgingly helped. No smiles, and their attitude was as if they shouldn’t be helping me - I later learnt that is EXACTLY what they should be doing amongst other things. Another time I rang for help with feeding, as I was having issues latching but got minimal help - not only were there huge delays on response times but I was made feel like a nuisance. This meant my baby was left under fed for 5 hours - which prompted a midwife to abruptly point out that I should be feeding every 3 hours. I cannot explain how stupid this made me feel. I was later transferred to ward 76 and the level of care was absolutely amazing - this is where I learnt that I can and should ring for help every single time I needed it. Ward 73 staff - sort yourselves out, you’re a disgrace

   almost 4 years ago
2. Tom Wilkes ★★★★★

   Amazing ....both my daughters were delivered here. The staff were fantastic. We had two completely different births so feel we had a good sample of different staff and approaches. Parking is really simple, if you park opposite of under the entrance you will be provided with a permit by the reception staff on the ward, of course you will need to pay for the first hour whilst you obtain your permit. Despite an aging building the ward and rooms were in very good condition and very clean. Once again the staff were unbelievable.

   more 8 years ago

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