Jaan Indian Express Restaurant in Weston-super-Mare

Reviews

1. Alison Ford ★☆☆☆☆

   My friend placed an order on 20th April as it was my birthday and we wanted a takeaway to celebrate. The order seemingly went through but nothing arrived. Phone calls were not answered but the money was taken off his card. Turns out they were closed for renovation but there was nothing on their website to say this and it said our order had been confirmed. Had a job getting hold of them but they said they'd sort it when they reopened on 22nd and that it had happened to other customers too. My friend spoke to the owner who promised to ring him but didn't. When he finally got hold of the owner he demanded my friend who's agoraphobic come round to the restaurant to sort it so they also discriminate against the disabled! My friend was also told if he got a refund he'd have to accept that he wouldn't get all his money back because it had had cost the owner 20% for him to place the order. We told him in no uncertain terms that that was completely unacceptable as they shouldn't be accepting orders and taking payments when they're closed! To date my friend hasn't had a refund despite emailing daily to remind the owner and is now escalating it with his bank. This is appalling and tantamount to fraud. This was our go to place for Indian food but we'll never use them again. Avoid!

   almost 2 years ago
2. Marcus Davey ★☆☆☆☆

   Awful dining experience. Worst I've ever had. Two hour wait for food that didn't come in the end because we walked out! Only paid for the drinks When the food was ready to come out we were given dirty plates to eat off, my plate has stains and bits of rice on it. Disgusting adding insult to already hungry customers. Service was rude awful, and the one lady on front of house was dim. Seriously avoid, I'm sure there are better Indian restaurants in Weston.

   almost 2 years ago
3. Daniel Berei ★★★★☆

   Been here for the first time. Food compared to other takeaways is a bit tastless but still satisfying. Not enough salt and not enough spices, but I guess you can't satisfy everyone. The service was OK, but when you see the person behind the till in shorts and a T-shirt is not very appealing. Haven't dined in so can't say...

   almost 3 years ago

1. Antonia T ★★★★★

   One of the best Indian takeaways we’ve tried so far! Good portion sizes but slightly more expensive than other Indian takeaways. Still, it’s worth the price.

   almost 3 years ago
2. John # ★☆☆☆☆

   This was all the meat in a tandoori mixed grill plus a mixed tandoori starter! I had to make a corned beef sandwich after and after spending £17.20 I was expecting to at least be full!! Also lamb was as dry as sand!

   almost 5 years ago
3. Eon Wilsun ★★★★☆

   A very clean and well presented Indian restuarant with very friendly staff. We have been here quite a few times and have never had a bad experience. They also do delivery which is great if you want the same food experience but in the comfort of your own home. Comfy seats and great service at the restaurant, and I would say it is reasonably priced as well. I would definitely suggest giving it a try. I certainly will keep going back there.

   more 6 years ago

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