DecoHeat

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Reviews

1. Jonathan Humphreys ★★★★★

   Fantastic job by the deco heat team. Great communication throughout the whole project and attention to detail by Tom to make sure everything was exactly right. Would not hesitate to recommend to anyone looking for a log burner/ media wall install.

   almost 7 months ago
2. Christopher Baynton ★★★★★

   An excellent experience throughout. From initial purchase through to fitment of my log burner the staff were very informative, professional and friendly. Fitment was conducted by Tom and Scott and was faultless. There was no mess left and the room was as clean as they found it! Ten out of ten and I highly recommend them!

   almost 8 months ago
3. Terence Bunston ★★★★★

   We are delighted with our new gas fire from DecoHeat. Matt & Beth were extremely helpful and installation was carried out very efficiently and cleanly. We would definitely use DecoHeat in the future.

   1 year ago

1. Ted Diment ★★★★★

   Beth and the Team from DecoHeat have been excellent. The professionalism and customer service has been top class. We are really pleased with our new log burner and the fixes to our chimney. Would highly recommend them !

   1 year ago
2. Rhiannon Jennings ★★★★★

   From start to finish Beth, at DecoHeat, has been extremely helpful & patient with us keeping us informed & up to date on a regular basis, which was greatly appreciated. The construction of chimney breast etc & installation of burner along with all that entails was carried out without fault or fuss by Tom. We’re extremely happy with the end result & have no hesitation in recommending DecoHeat.

   almost 2 years ago
3. Gaynor Watkins ★★★★★

   Excellent service. Great work ethos from the fitting team. Everyone involved were helpful, polite and did all they could to achieve a good end result for the customer. Extremely pleased with the outcome. Would highly recommend.

   almost 3 years ago

1. anna ★★★★★

   I can't recommend Deco Heat highly enough. The service the team provided from start to finish was exceptional, especially Beth in store. She listened carefully to my needs and worked really hard to find the perfect product that met with my criteria.

   almost 3 years ago
2. Dirtnap ★★★★★

   What can i say but what a fantastic company and workmanship is top notch. They guys came yesterday for a simple fit and sweep for a new fire, low and behold it was issues after issue, but to be fair to the gent's they certainly went above and beyond for to get the issues resolved and fitted. All i can say you want a company to come and get the job done, leave it clean and a smile on your face at then end of the day look no where else.

   almost 3 years ago
3. Debra Perry ★★★★★

   Excellent service from start to finish, didn't have any idea what I was looking for Beth helped me choose what was best for me and I'm delighted with the result . The boys that fitted the burner were great , we had a little hiccup along the way which was dealt with promptly. Would highly recommend.

   almost 3 years ago

1. Rita McGuire ★★★★★

   Wow what fantastic service! Just been up to Deco heat Cardiff store to pick up a Companion set that was ordered in for me. It was so nice to experience such good service from 2 young people! Beth had dealt with the enquiry by phone a few weeks ago ( so tick for excellent telephone skills ) Followed up by emails and a visit to store, then message left by a lovely guy ( sorry don’t have name). The both of them were so knowledgeable I would highly recommend this store for the personal touch. Thank you

   almost 3 years ago

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