To busy cleaning and putting stuff away to serve customers 2hrs before closing no saucers no napkins just a cup and plate for cakes took nearly 15 minutes to get served and only person waiting to be served. People behind us got the same poor service was told help yourself to milk from a four pint container on counter for his cup of tea
Helen was amazing. We had broken down, she advised on the parking issue and helped us avoid a clamp. She was so kind and helpful, really cheered us up when we were feeling stressed and served coffee and great customer service with warmth and understanding.
They have a lunch deal costing £6 for a toastie and any coffee drink, but the advertisement only expects any of three specific toasties which the advertisement did not say. Sure, it may have said that on the fine print, but - let’s be real here - how many exactly do they read the fine print? I would have left it a 4 star review. As of now, however, they needed to be a bit more specific next time since there are autistic people, like me, in the real-world today.
Costa Coffee is a well-known British multinational coffeehouse chain with a global presence. Here are some key aspects often highlighted in reviews: Coffee Quality: Costa Coffee is generally praised for its coffee quality. Many customers appreciate the rich and flavorful coffee offerings. The chain has a variety of coffee blends and a range of options, including espresso-based drinks, iced coffees, and flavored beverages. Ambiance: Costa Coffee shops are often described as having a comfortable and cozy ambiance. The interior design and seating arrangements contribute to a relaxed atmosphere, making it a popular spot for both quick coffee breaks and more extended stays. Menu Variety: Costa Coffee provides a diverse menu with not only a wide range of coffee options but also various snacks, sandwiches, and desserts. This variety appeals to different tastes and preferences, making it suitable for customers looking for more than just coffee. Service: Reviews regarding customer service can vary. While some customers praise the friendly and efficient staff, others may report occasional inconsistencies. It's worth noting that experiences can differ from one location to another. Price: The pricing at Costa Coffee is often considered reasonable for a premium coffee chain. However, opinions on pricing may vary based on individual preferences and local economic factors. ** Loyalty Program:** Costa Coffee typically has a loyalty program where customers can earn points on their purchases, leading to discounts or free items. Many patrons appreciate these rewards as they enhance the overall customer experience. Location: Costa Coffee has a widespread presence in various countries, both in standalone stores and locations within malls or shopping centers. The convenience of finding a Costa Coffee outlet is often appreciated by customers on the go.
Rolo hot chocolate was nice, but not very hot. Ask for 'extra hot' if you like to be able enjoy it rather than gulp it down. Plenty of spaces and nicely laid out. Seat covers where we sat were not super clean, stains on them, but overall it was nice to have a break. The alternative is the cafe in Dunelm.
Decent Costa coffee shop. Bring your coat tho as regardless of where you sit there is always a draft so quite chilly. Staff always friendly and get the que down fairly fast. Good selection of food/snacks/cakes available. Parking is awful. Normal spaces as quite tight. If you have a child you best hope you can get into one of the 4 mother and baby spots available. If you are disabled you will be ok as the spaces around the edges of the car park are disabled only, however be careful as the paint used around them can get quite slippy when wet.
This has become our local Costa over all the ones in the area. We walk in and always get a friendly welcome, our drinks are known to the longer serving members of staff. They talk to us and ask questions. They appear to have a lovely friendly atmosphere between the staff. Love this Costa
This is our regular Costa and we deliberately go back again and again because of the lovely staff. They are friendly, welcoming and always take time to greet you. The coffee is perfect and made the way we like it. Thank you.
Typical Costa, can't really go wrong
Costa Coffee is located at Unit 8C, Airport Retail Park, London Rd, Coventry CV3 4RP, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link