Used to visit the cafe several times a week for the wonderful £5.50 breakfast. One of the best in rugby! They've now removed that breakfast, added an extra egg and hash brown and bumped the price up to £8. No thanks! I hope the extra you're charging makes you loads of profit, you've just lost £20 a week from a regular customer. Well done big corp
Ordering porridge with banana and jam on toast you'd think there wasn't much that could go wrong.. They brought our toast over with no jam or butter so I went up to get my own. I reminded them of my porridge and coffee they looked oblivious to the fact they had just taken my order and said they would do it right away. Porridge was brought over cold and uncooked. I brought it back and she stuck it in the microwave and gave it back to me.. Still kinda like warm but I took it. I grabbed myself a banana from the fridge as they seemingly forgot again. The place wasn't packed and they had more than enough staff so no excuse really. The place needs updating. But was clean and tidy. I don't think I'll be back.
This place is so fab for a quick breaky whilst on the hop. It is so cheap for a full English and yummy too. It does get really busy and there is often a que but we like it. The staff are friendly and happy to help. Veggie options and alternatives to a full English are available too
I'm making the assumption that the guy on the till this morning is new and I appreciate everyone has to learn. HOWEVER, given that, the other staff members shouldn't be leaving him to run things at front of house on his own. He took 14 minutes to make 3 coffees for a single order while the queue built up. A queue that included elderly people and myself, a heavily pregnant woman carrying a toddler. Staff came in and out of the kitchen, no one thought to step in and clear the queue. Given how wriggly and frustrated my son was getting, (owing to the wait) I gave up and left. Please support new staff.
One of the worst coffees we've had. Always bitter. Food takes ages. Even if you ask whether there is a wait, they will say no and then take ages to serve food claiming they warned you about the wait. Everything looks just not clean enough, dead flies on the window sill. Just sad.
Every couple of weeks no coffee,machine broke. Then to top that no filter coffee and soda machine broken. Eggs crisp on bottom raw on top. Sausages brown oneside pink the other. Wouldn't be surprised if it closes down soon. Was saved from recent closure just to go downhill.
Terrible service. Drink order was swiftly forgotten , then the barista needed reminding . After receiving meal , toast was burnt to a crisp. I requested to have it changed, low and behold the toast came back with the same burned intensity as the last one. I’m sure meal quantity used to be twice as big ,along with the menu which is only a short list and yet charged a premium price. Shall I return , I think not.
Breakfast had a lot of grease on it, especially the mushroom. Toast was hot buttered bread. The rest was OK. Service average, the young lady at the counter worked her socks off serving a large queue alone, and had to help the servers as well. Could have done with a manager to redeploy staff as loads talking down stairs. Clean walls and a dust would have been nice.
Quite disappointing from Sainsbury's, I had a cheese and ham panini, which was £3 (overpriced). It took around 10mins to come out (longer than expected). There wasn't much in the way of filling, but it was very salty. The bread itself was over done too. Having said that the staff were polite and the environment itself is ok. It's a mixture of sofas with a table in between and standard chairs at a table. Access to the cafe is via stairs or a lift so ok for elderly and disabled.
Sainsbury's Café is located at 385 Dunchurch Rd, Rugby CV22 6HU, UK
You can contact Sainsbury's Café at +44 800 636262
You can find directions to Sainsbury's Café by following this map link