Arches Lane Garage Rugby Auto Repair in Rugby

Reviews

1. Siv Reddy ★☆☆☆☆

   My car broke down and I managed to get help pushing it just near the entrance of their estate, workers of this place went past, even stood outside their shop staring at me standing by the car for nearly an hour but never offered help or assistance. You would think as a mechanic you would try and get some business or lend a helping hand. Would never trust this place, I'd rather stand in the wet and resolve the issue myself as I did today.

   almost 9 months ago
2. Aidan Lo ★☆☆☆☆

   Bad vibes. I wouldn't even trust them to put in a light bulb or screw in a nut. My friend went to them for an oil change. Car came back with an engine management light that was not there before. I diagnosed the car with my OBD scanner and looked through the engine bay. Seems they have loosened the spark plugs to cause misfires so they can squeeze money out of my friend and replace with parts that they have priced 3x the cost of the actual part. They also did not change the oil. They removed the old oil and left the car to run dry. Very unprofessional and should be shut down. Do not go - You have been warned!

   1 year ago
3. T Choudary ★☆☆☆☆

   It would seem, by their previous reviews that I'm not the only person who's had a negative experience here. I guess the only thing I can add is giving your car to these guys to fix would be like giving someone called Jimmy the responsibility of looking after your children. I mean sure the kids will be quiet and well behaved but they'll be more damaged in the long run. You've been warned

   1 year ago

1. Csaba Bito ★☆☆☆☆

   Worst garage I've had the misfortune of trusting with my far. Repairs not done when promised, no solution offered as to how I'm supposed to get to work without a car thanks to their incompetence, rude. Save yourself the time, hassle and money and take your car elsewhere.

   1 year ago
2. Marta B ★☆☆☆☆

   AVOID!! Did not repair our car when promised (or at all, actually). A mechanic called at 3pm on the day of collection to say ‘sorry, didn’t even realise your car was here’, promised to see how he can help resolve and call back within 15minutes then proceeded to ghost us for the next hour. Eventually at 4pm (one hour before they close for the weekend) managed to get hold of someone after calling several times, was told the best they can do is repair next week. Refused to compensate for a rental car we would need, or offer an alternative vehicle we can use until he repairs our car. Not that we would trust this guy to repair when promised given the experience anyway.

   1 year ago
3. David Bailey ★★★★★

   Booked my car in for its mot, Friendly and professional service. Thank you

   almost 3 years ago

1. Craig HAYWARD ★★★★★

   Got me in at really short notice, were polite, efficient and very professional. Will use again, 100%

   almost 3 years ago
2. Si Jobling ★★★★★

   Fantastic service as always. Been using Paul and Co for over 10 years, always looked after us with honest, hard working and brilliant customer service.

   almost 3 years ago
3. mihaela tanasa ★★★★★

   Seriously, brilliant garage! Paul is one of the best mechanic,help my husband out with his car.Highly recommend! Thank you!

   almost 3 years ago

1. nick jobbings ★★★★★

   The crew at the garage were so helpful, had a blow out on the motor way. They were able to look at the car on the day when every other garage couldn't fit me in for weeks. And then they got it fixed and got me back on the road free of a charge in 20 minutes. Absolute life savers, couldn't ask for better

   almost 4 years ago

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