The Heathcock Restaurant in Cardiff

Reviews

1. Keith Hayes ★★☆☆☆

   I had the misfortune to stay last Sunday. I had a long journey and checked beforehand that there would be food available. I had a confirmed reply I thought, but then when I arrived there was no food at all. I had to go to local chinese a few streets away. There was also no staff on Monday morning and no breakfast either. The room was described as 'delux' and was very noisy, up a dingey staircase, no chair in the room, no fridge, curtains didn't fit. The whole thing was extremely disappointing and not even very cheap. Never again.

   almost 9 months ago
2. Ben Breen ★★★★★

   I hired out the function room at The Heathcock for our wedding breakfast, and I honestly couldn’t fault the team one bit. From the moment we arrived until the moment we left, everything was perfect. We arrived earlier than expected, and the staff were so accommodating — they kindly brought out our starters ahead of time and let us take over the bar area. The function room, located in a separate building, was ideal for our group of 22. There was always someone on hand to take drink orders and make sure everyone was happy. We chose the sharing platters, and the food was absolutely incredible — everyone loved it! The whole experience ran so smoothly, and it really made our day extra special. A huge thank you to Georgia, the manager, who went above and beyond to make sure everything was perfect for us. Couldn’t recommend The Heathcock more highly. Thank you for making our day so memorable! :D

   almost 9 months ago
3. Kayleigh Rees ★★★★★

   Without doubt, the best restaurant in Cardiff. Beyond reasonable prices with unbeatable quality. Superb every time and the staff are attentive, knowledgeable on the offerings and all round, bloody brilliant!! Can never find fault. 10/10, can't recommend enough

   almost 9 months ago

1. therounds ★★☆☆☆

   This was our second visit here. The first time was excellent. Our most recent visit was good overall, but unfortunately, it was let down by the younger waiter. He was pushy, rushed us, and came across as condescending and borderline rude. On a much brighter note, there’s a bald, bearded gentleman (apologies, I don’t know your name) who works here, he is absolutely lovely, warm, and welcoming. It’s clear how much staff can influence an experience; even when everything else is great, the right or wrong service can make all the difference. Thankfully, he really made a positive impact for our group.

   almost 9 months ago
2. K D ★★★★★

   The food here was amazing! So deserving of their recognition and I was super impressed by the service. They were highly considerate of allergies/dietary restrictions and had a good selection when it came to wine etc. The prices are reasonable, and as such super good value. I can highly recommend visiting this place!

   1 year ago
3. FK S ★★★★★

   We had a lovely evening last night. The food exceptional and service fantastic. Staff were attentive and friendly. Truly couldn’t have wanted more. Thank you!

   almost 3 years ago

1. Toby Nunn ★★★★★

   Never had food there, though excellent choice of ales that often change, really nice welcoming pub atmosphere inside and great outdoor seating. A really nice change from the standard soulless "£10 for Burger and a pint" Brains pubs that sadly dominate Cardiff. Only slight negative is that it does seem to take quote long to get served.. maybe they've recruited since though.

   almost 3 years ago
2. knit365 blog ★★★☆☆

   Came for the first time and overall had a great visit. Generally the food was lovely but all of the main courses were dry and could do with more sauce. Two of our party carried on and ate their mains but two of party struggled and ended up sending their mains back. The rotolo pasta was very dry containing almost no sauce, with two pasta rolls on the plate which made them so dry they were inedible. The venison had a fricassee of mushrooms/onions as its sauce, but it was more mushrooms/onions than actual sauce. The venison was plentiful and very well cooked but as it was all veg and no liquid in the fricassee it meant the dish was pretty much hunks of meat with no sauce. The waitress spoke to the kitchen and asked for more sauce for the venison but we were just given another bowl of mushrooms which again didn’t address the dryness. From a service perspective two of the mains were adjusted on the bill which was appreciated as we couldn’t eat them, but for £50 a head for 3-courses there are better food options in the city.

   almost 3 years ago
3. David Chung ★★★★★

   Had dinner reservation at the Heathcock for family of 6. Sat evening so was very busy, restaurant is through the bar area at the back of the building which is a little awkward when the bar is crowded. And there's no parking and just a small adjacent side road, so plan ahead if you are driving. Once seated the service was efficient, friendly and helpful, food arrived in good time with some delicious homemade breads offered while you wait. Some dishes had sold out so we ordered Hake, Hanger Steak, Pork chop, Welsh rarebit and star of the show whole seabass baked in salt. Sides of new potatoes and chunky chips. All were delicious and enjoyed by everyone. Desserts were creme caramel, creme brulee and lemon tart. Again all perfectly cooked and tasty. First time at the Heathcock, service and food was great and I enjoyed it very much. Definitely worth a visit if you're looking for something above the ordinary.

   almost 3 years ago

1. Alexandra Whitham ★☆☆☆☆

   It was so salty it burned my and my mother in-laws mouth! We ordered squid, ravioli and pig’s cheek as our starters, as well as sourdough and oysters as appetisers. We got our drinks and waited. 40 mins after a women appeared apologised and said that they lost our order and forgot about us. Because of that the starters and dessert will be on the house. She also said that by the time they realised that the oysters and cauliflower were gone. We asked to get us our ordered bread which was cold and stale, but overall fine. Then 15 mins later starters appeared. Squid was so over salted it burned. I didn’t even finished it. My in-laws had ravioli and those were undercooked (not al dente, but undercooked). The only fine one was pig’s cheek. When plates were collected the waitress didn’t even ask how was the food. Next the main course came. This time the fish was over salted! My mother in law couldn’t eat it and this time I voiced this issue. They promised to remove fish from the bill. The rest 3 of us had porchetta and it could be nice if it wasn’t so salty as well! At this point we were hungry so we eat it. Even though our desserts were promised to be complimentary, we decided that we had enough. The bill arrived with all starters in and cauliflower that we didn’t get and the waitress stated that the service wouldn’t be added to the bill. We had to ask to amend the final bill which they did and I therefore attach to this review. P.S. Women washroom didn’t have hand soap nor toilet paper. All of that was so surprising as we went here for lunch before and it was lovely. Nothing overly impressive but tasty and fresh. No idea what happened this time.

   almost 4 years ago

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