Wickes Mill, Baildon

Reviews

1. Paul Harris ★★★★★

   I have had the most amazing customer service today at Wickes Shipley branch. Despite having not brought the correct receipts and having created confusion around which product I wanted, Amar was brilliant helping me pick the correct product as an exchange. As I was making my way home, I had a phone call from Amar who had noticed a discrepancy on the product SKUs and was concerned that I had still managed to select the wrong product. I said I would check it against the other fitting when I got home and call him to confirm. Thankfully it was correct but I’m embarrassed to say I forgot to call him to let him know. So, I got another call from him to make sure everything was OK - this was service above and beyond and was very much appreciated!!

   almost 7 months ago
2. Jonny ★★★★★

   Always a good experience coming here, also I've used many of their own brand tools in the past when money was tight but they have all outlived more expensive brands. I had a hammer drill which lasted 15 years of regular use. Can't fault them. Staff are always friendly, always plenty of stock.

   almost 8 months ago
3. Matt Barlow ★★★★★

   Really impressed with the customer service here. I won't go into the detail but have had issues twice with a product and needed to ask for a replacement, both times they've gone over and above. I'm very grateful.

   almost 8 months ago

1. hannah ★★★★★

   Amazing service from Amar sorting out my rapid delivery and helping me to find alternatives to an unavailable product - ordered at 5pm and arrived by 7! Thanks again :)

   almost 9 months ago
2. Sabina Rouf ★☆☆☆☆

   Most unhelpful assistant on a Monday morning! He didn’t seem at all interested in helping me and was unpleasant to a customer on the phone too! Won’t be visiting this store again.

   almost 10 months ago
3. Chris B ★★★★★

   Very Helpfuly staff, A wide selection of building products good quality stuff. It may not be the cheapest but who wants to trail on a 20 mile trip to save £5...not me cheers guys.

   almost 3 years ago

1. AjR ★★★★☆

   Prices are ok, Alot of timber is bent. So hand picking is a must for important jobs. like roof C16 beams ext

   almost 3 years ago
2. James E.S ★★★★★

   Excellent customer service by “Amar” . Nice to actually walk in to a shop with a problem and have the staff actually want to help and not be so robotic. Keep up the good work.

   almost 3 years ago
3. Pauline Rowe ★★★★★

   Polite and very helpful staff. Did not have to wait for service. Good range of laminate flooring with free delivery over £76 and a promise of a quick delivery. Took away four samples at £2 each with a promise of a refund on return. Prices competitive.

   almost 4 years ago

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