Sainsbury's Local Wigston, Leicester

Reviews

1. Captain Nemo ★☆☆☆☆

   Service is appalling, staff talk to each other on their headsets and haven't the decenty to acknowledge the customer they are serving at the till. Have they been trained in customer services? Shocking. Nector scanner didn't work the the lady who served me on 13/12/25 just stood there and watched and talked on her headset. I thought she was speaking to me and when I responded she just gave me a look! I asked if she could scan my card, as she wasn't offering any help as she was far too busy chatting on her headset. As I left the till she said 'have a nice evening' I turned round and said it's still morning! Just goes to show the lack of interest she had.

   almost 7 months ago
2. Mandy Guy ★☆☆☆☆

   I was a regular customer,however I'm not anymore, firstly the smell is breath taking when you walk into the store which puts you off buying anything from the shop, it also makes you wonder whether the food is being kept correctly I nipped in there earlier today. The floor was filthy and I was not happy with the poor service I received, i was talking to my friend on my phone about how disgusting it was as I left the shop, next thing I know is I was confronted by a man outside asking me if I had a problem, I told him it stinks and the staff do not communicate. His reply was good!!!!!!!!. I think he was the manager. No wonder the staff have no standards with a manager so confrontational. This is a terrible way to treat a customer. I will never shop there again and I will tell everyone I know not to go there. Disgusting behaviour.

   1 year ago
3. carl sandford ★☆☆☆☆

   My local, usually fine but has really took a dive recently. Investigate the "toilet" smell near the counter and get rid of the chap with zero customer service skills please.

   1 year ago

1. J Burroughs ★★★★☆

   I love the fresh items when they have just been reduced! I also love the way they mark reductions and price match with Aldi with red tickets!

   almost 2 years ago
2. Michael Bourne-Fisher ★★☆☆☆

   Negative issues They employ one of the most rude, ignorant, miserable shop assistants I have ever come across – elder lady with blonde spikey hair Positives about the store Everyone else is lovely, friendly, and helpful especially the two Asian men with glasses

   almost 4 years ago
3. s116 bbv ★☆☆☆☆

   The woman behind the counter is so miserable in the morning. No response when i said morning. No thankyou. Thought sainsbury trained their staff better

   almost 4 years ago

1. Hiren K ★★★★★

   Great store, very and friendly staff. Selection is great and parking isn't an issue either

   almost 5 years ago
2. sam morrow ★★★★☆

   Loads packed in to a small shop. There are a few parking spaces and a cash machine just outside. Small frozen and fruit + veg sections, plenty of fridges and a maze of shelving with dry goods, tins and packets. Checkouts all staffed, scanned and paid quickly.

   almost 5 years ago
3. Phoenix Sales ★☆☆☆☆

   I’m using this Sainsbury’s more than 6 years everyday. Few lady staffs need to improve their customers service. Would like to mention this issue rather than mention their name, need to change their attitude as they treat customer bit uncomfortable way . Infront of other customers you shouldn’t ask someone disability reason to bring their carer with them during their lockdown. Everyone need privacy and treat with respect. Manager responsible to train them and check them are they following standard procedures. If someone think to take to court it easy as got record and witness. But we never think to hurt others. We hope this need to change in this store.

   more 6 years ago

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